Elodia Martinez

I am very outgoing and I get along with everyone. I love to work and learn new things. I really like to work in fast paced environments and I also like to stay busy.

Home Health Aide - Preferred Private Care - Stuart, FL

(2024-09)

• Provides compassionate and personalized care to clients by assisting with daily living activities, monitoring vital signs, and ensuring a safe and comfortable environment to enhance their quality of life.
• Assist patients with daily living activities, including bathing, dressing, grooming, and toileting.
• Provide mobility support, including transferring patients from bed to wheelchair and assisting with walking.
• Monitor and document vital signs, changes in health status, and patient progress.
• Prepare and serve nutritious meals based on dietary restrictions and preferences.
• Administer prescribed medications under supervision and ensure proper adherence to care plans.
• Perform light housekeeping duties, including laundry, changing bed linens, and maintaining a clean living environment.
• Offer companionship and emotional support to enhance patient well-being and mental health.
• Assist with range-of-motion exercises and other basic physical therapy routines as directed.
• Communicate with family members, nurses, and other healthcare professionals to coordinate patient care.
• Ensure patient safety by preventing falls, identifying hazards, and using proper lifting techniques.

Environmental Service Aide - Encompass Health Rehabilitation Hospital - Stuart, FL

(2021-05 - 2024-10)

• Perform daily cleaning and sanitization of patient rooms, restrooms, hallways, and common areas to maintain a safe and hygienic environment.
• Follow infection control protocols, including proper handling and disposal of biohazardous waste.
• Operate and maintain cleaning equipment such as floor buffers, vacuums, and disinfectant sprayers.
• Replenish supplies such as soap, paper towels, and hand sanitizers in patient and staff areas.
• Assist with terminal cleaning of patient rooms upon discharge to prevent cross-contamination.
• Handle and dispose of trash, linens, and hazardous materials according to facility guidelines.
• Ensure compliance with OSHA, hospital, and environmental health regulations.
• Provide excellent customer service by addressing patient and staff requests for cleaning and sanitization needs.
• Report maintenance issues, spills, and safety hazards promptly to prevent accidents and ensure a safe facility.
• Work collaboratively with nursing staff and other departments to support a clean and healthy environment for patients and employees.

Medication Technician - The Sheridan at Hobe Sound - Hobe Sound, FL

(2021-05 - 2024-10)

• Prepare and administer medications to patients according to prescribed dosages and schedules.
• Monitor and document patients' responses to medications, reporting any adverse reactions or concerns to nursing staff.
• Assist in collecting and processing lab samples, including blood, urine, and other specimens, following proper handling procedures.
• Maintain accurate and up-to-date medication administration records (MAR) in compliance with facility policies and regulations.
• Ensure proper storage, labeling, and disposal of medications in accordance with state and federal guidelines.
• Operate and maintain medical equipment used for patient monitoring and testing.
• Assist with patient care tasks, including vital sign monitoring, wound care, and general support as needed.
• Follow infection control and safety protocols to maintain a sterile and hazard-free work environment.
• Communicate effectively with nurses, physicians, and caregivers to coordinate patient care.
• Educate patients and families on medication usage, side effects, and adherence to prescribed treatment plans.

Customer Service Manager (CSM) - Walmart - Jupiter, FL

(2018-05 - 2021-08)

• Supervise front-end operations, ensuring excellent customer service and efficient checkout processes.
• Train, mentor, and oversee cashiers and customer service associates to maintain high performance and customer satisfaction.
• Handle customer inquiries, complaints, and escalations, resolving issues quickly to enhance the shopping experience.
• Manage returns, exchanges, and refunds in compliance with Walmart policies to ensure a smooth customer service process.
• Monitor cash registers, process overrides, and conduct cash audits to prevent discrepancies and losses.
• Coordinate staffing schedules and breaks to maintain adequate coverage at customer service desks and checkout lanes.
• Implement and enforce store policies, ensuring compliance with safety and operational standards.
• Assist with opening and closing procedures, including securing cash drawers and preparing daily reports.
• Support sales initiatives by promoting Walmart's services, such as credit cards, extended warranties, and online order pickups.
• Collaborate with store leadership to improve customer satisfaction scores and drive operational efficiency.

Housekeeper - Cleveland Clinic - Stuart, FL

(2019-09 - 2020-09)

• Clean and sanitize rooms, bathrooms, kitchens, and common areas to maintain a tidy and hygienic environment.
• Sweep, mop, vacuum, and dust surfaces to ensure cleanliness and comfort for guests or residents.
• Change bed linens, replace towels, and restock toiletries according to housekeeping standards.
• Handle laundry services, including washing, drying, folding, and ironing as needed.
• Dispose of trash and waste properly, following sanitation and recycling guidelines.
• Inspect rooms and report maintenance issues such as plumbing, electrical, or structural problems.
• Use cleaning chemicals and equipment safely, adhering to workplace safety protocols.
• Assist with deep cleaning projects, including carpet shampooing and window washing.
• Provide excellent customer service by responding to guest or resident requests in a timely manner.
• Maintain inventory of cleaning supplies and request restocking as needed.

Medical Assistant (GED) - Medical Assistant - Florida Career College (2012-09 - 2012-09)