Home Health Aide - Preferred Private Care - Stuart, FL
(2024-09)
- Provides compassionate and personalized care to clients by assisting with daily living activities, monitoring vital signs, and ensuring a safe and comfortable environment to enhance their quality of life.
- Assist patients with daily living activities, including bathing, dressing, grooming, and toileting.
- Provide mobility support, including transferring patients from bed to wheelchair and assisting with walking.
- Monitor and document vital signs, changes in health status, and patient progress.
- Prepare and serve nutritious meals based on dietary restrictions and preferences.
- Administer prescribed medications under supervision and ensure proper adherence to care plans.
- Perform light housekeeping duties, including laundry, changing bed linens, and maintaining a clean living environment.
- Offer companionship and emotional support to enhance patient well-being and mental health.
- Assist with range-of-motion exercises and other basic physical therapy routines as directed.
- Communicate with family members, nurses, and other healthcare professionals to coordinate patient care.
- Ensure patient safety by preventing falls, identifying hazards, and using proper lifting techniques.
Environmental Service Aide - Encompass Health Rehabilitation Hospital - Stuart, FL
(2021-05 - 2024-10)
- Perform daily cleaning and sanitization of patient rooms, restrooms, hallways, and common areas to maintain a safe and hygienic environment.
- Follow infection control protocols, including proper handling and disposal of biohazardous waste.
- Operate and maintain cleaning equipment such as floor buffers, vacuums, and disinfectant sprayers.
- Replenish supplies such as soap, paper towels, and hand sanitizers in patient and staff areas.
- Assist with terminal cleaning of patient rooms upon discharge to prevent cross-contamination.
- Handle and dispose of trash, linens, and hazardous materials according to facility guidelines.
- Ensure compliance with OSHA, hospital, and environmental health regulations.
- Provide excellent customer service by addressing patient and staff requests for cleaning and sanitization needs.
- Report maintenance issues, spills, and safety hazards promptly to prevent accidents and ensure a safe facility.
- Work collaboratively with nursing staff and other departments to support a clean and healthy environment for patients and employees.
Medication Technician - The Sheridan at Hobe Sound - Hobe Sound, FL
(2021-05 - 2024-10)
- Prepare and administer medications to patients according to prescribed dosages and schedules.
- Monitor and document patients' responses to medications, reporting any adverse reactions or concerns to nursing staff.
- Assist in collecting and processing lab samples, including blood, urine, and other specimens, following proper handling procedures.
- Maintain accurate and up-to-date medication administration records (MAR) in compliance with facility policies and regulations.
- Ensure proper storage, labeling, and disposal of medications in accordance with state and federal guidelines.
- Operate and maintain medical equipment used for patient monitoring and testing.
- Assist with patient care tasks, including vital sign monitoring, wound care, and general support as needed.
- Follow infection control and safety protocols to maintain a sterile and hazard-free work environment.
- Communicate effectively with nurses, physicians, and caregivers to coordinate patient care.
- Educate patients and families on medication usage, side effects, and adherence to prescribed treatment plans.
Customer Service Manager (CSM) - Walmart - Jupiter, FL
(2018-05 - 2021-08)
- Supervise front-end operations, ensuring excellent customer service and efficient checkout processes.
- Train, mentor, and oversee cashiers and customer service associates to maintain high performance and customer satisfaction.
- Handle customer inquiries, complaints, and escalations, resolving issues quickly to enhance the shopping experience.
- Manage returns, exchanges, and refunds in compliance with Walmart policies to ensure a smooth customer service process.
- Monitor cash registers, process overrides, and conduct cash audits to prevent discrepancies and losses.
- Coordinate staffing schedules and breaks to maintain adequate coverage at customer service desks and checkout lanes.
- Implement and enforce store policies, ensuring compliance with safety and operational standards.
- Assist with opening and closing procedures, including securing cash drawers and preparing daily reports.
- Support sales initiatives by promoting Walmart's services, such as credit cards, extended warranties, and online order pickups.
- Collaborate with store leadership to improve customer satisfaction scores and drive operational efficiency.
Housekeeper - Cleveland Clinic - Stuart, FL
(2019-09 - 2020-09)
- Clean and sanitize rooms, bathrooms, kitchens, and common areas to maintain a tidy and hygienic environment.
- Sweep, mop, vacuum, and dust surfaces to ensure cleanliness and comfort for guests or residents.
- Change bed linens, replace towels, and restock toiletries according to housekeeping standards.
- Handle laundry services, including washing, drying, folding, and ironing as needed.
- Dispose of trash and waste properly, following sanitation and recycling guidelines.
- Inspect rooms and report maintenance issues such as plumbing, electrical, or structural problems.
- Use cleaning chemicals and equipment safely, adhering to workplace safety protocols.
- Assist with deep cleaning projects, including carpet shampooing and window washing.
- Provide excellent customer service by responding to guest or resident requests in a timely manner.
- Maintain inventory of cleaning supplies and request restocking as needed.
