ESOL Coordinator - Oak Creek Charter School
(2013-01 - 2018-06)
Responsible for the administrative function of the English as Second Program.
- Maintain curriculum files and program equipment.
- Worked to create and maintain a welcoming and stimulating environment for students.
- Recorded observations as written assessments of student's performance.
- Attended workshops to learn about different educational approaches and tools.
- Maintain excellent communication with parents regarding their child's progress.
- Actively participated in school events.
Loan Officer (Call Center) - First Charter Bank
(2002-12 - 2006-02)
- Evaluated the loan and credit of their needs of clients, taking into consideration all aspects of their financial background in relation to policies and regulations.
- Worked to cross-sell bank products and services.
- Greeted patrons and clients with a friendly and helpful attitude.
- Worked to provide optimal customer service daily.
- Demonstrated strong leadership skills.
- Organized calendars and files and developed a system of documentation for the files of clients.
Interpreter (English/Spanish) - De la Torre Law and Health Services - Charlotte, NC
(2001-02 - 2002-12)
- Make possible communication between a health care provider and a patient who do not speak the same language.
- Answered calls and recorded and reported messages.
- Maintain calendar and schedules appointments.
General Assistant Manager - Santa Teresa Hotel - Cartagena, Colombia
(1999-03 - 2000-05)
- Directed workflow, acting as immediately between all departments by arranging conference calls, scheduling meetings, composing correspondence, and managing calendars.
- Served as an assistant to all administrative personal and acted as a first point of contact for visitors and customers.
- Organized and prioritized work to complete assignments in a timely efficient manner.
- Worked in collaboration with other team member to achieve success.
- Served as a helpful assistant to all office staff including the Accountant, Property Manager, Maintenance Manager and Broker.
- Worked closely with the manager of the hotel to address any objectives.
