Elston E Jones

Very detail oriented, excellent organizational skills, strong problem solving skills, exceptional verbal and written communication skills. Make independent judgment and internet navigation skills consistently complete work within standard time frames set by department managers. Maintain confidentiality of client and company information. Work independently and seek additional opportunities when able.

Team Support Specialist - Insurance Office of America

(2017-07 - 2026-04)

• Work with Accounting Managers getting information with different Insurance Company on Process MVR(Motor Vehicle Response) for qualify drivers in US/Canada.
• Process insurance transactions and searchesIssues utilizing applicable systems; assists with special projects and performs other duties as assigned.

Quality Assurance Rep - Access on Time

(2012-11 - 2017-06)

• Work with Case Managers/ Insurance Adjusters to ensure clients have the best transportation servicesTo and from Doctors Office, Physical therapy, and Hospitals Established and continues to build andManage a nationwide network of third-party providers of transportation to meet the healthcareTreatment and rehabilitation needs Keep track of all Access On Time clients that we supports over1,400 customer organizations and each year and help arranges more than 250,000 trips and 15,000Language/translat

Insurance Clerk /Customer Service - Hightower & Associates

(1999-01 - 2012-11)

• Received and matches mail to the appropriate claim file through the Focus system.
• Created claim file by inputting initial loss report information into the Focus system; completes andDistributes paper file to the appropriate claim area.
• Typed a variety of material such as letters, reports, form letters, or memorandums from handwrittenCopy, typed copy or transcribing equipment by use of a typewriter, personal computer, word processorOr an automated system.
• Proofreads work for accuracy; distributes all letters and memorandums for proper signatures beforeMailing.

Business Marketing - Southwest Florida College - Tampa, FL