Elva Gomez

Provide Customer service through my proficiency in Bilingual-English/Spanish skills.

Sport Bar - Redneck Heaven

(2017-09)

• Interview girls face to face
• Know how to do Sysco and liquor orders
• Learn how to talk to Reps about new beer and liquor
• Organize events like bike shows and charities
• Answer phone calls
• Provide customer service
• Count the bar drawer
• Work with other staff
• Do back office paper work
• Know how to use excel, word, power point
• Do girl schedule for cooks and bars
• Know how to do inventory
• Know how to handle conflicts with girls and customers

BAR - Coyote Ugly

(2017-11)

• Bartending
• Had to dance in the bar
• Used aloha
• Had to attend dance practice every Sunday to perfect dance routine
• Sealed with money and trying to keep customers in the bar
• Always had to up-sell and maintain customer service

Life Insurance Sales Agent - America Income Life

(2016-06 - 2017-05)

• Make phone calls to customers to set up appointments
• Review customer's policies
• Update policies when required
• Interview customers face-to-face
• Interpret policy benefits

Medical Technician - Family Eye Clinic

(2015-10 - 2016-04)

• Get patients medical information and chief complain
• Set up cataract evaluation for patient
• Order contacts
• Use the testing room to test patients eyes for macular degeneration, glaucoma, or anything else
• Answer phone calls

Medical Assistant Back Office - Matlock Family clinic - Arlington, TX

(2015-08 - 2015-10)

• Back office Injection
• Answer phone calls
• When patients need referrals send them
• Perform EKG
• Schedule appointments
• Send medications

Medical Assistant (Externship) - Citi Med - Arlington, TX

Completed 200 Hours

• Check vital signs
• Obtain medical/family history and chief complaints
• Perform EKG's
• Perform injections
• Assist doctor with patient charting and referrals
• Answer phone calls
• Schedule patient appointments

Customer Service representative - QuikTrip - Alvarado, TX

(2014-03 - 2016-11)

• Collect money from patrons at a gas station
• Provide customers with receipts
• Charge purchases to customers' credit cards
• Verify age of customer if they are purchasing alcohol or cigarettes

Diploma - Medical Assistant - Kaplan College (2015-04) Arlington, TX

High School Diploma - Alvarado High School (2013-06) Alvarado, TX