Church Operations Analyst at Life Springs Church (2024-06 – 2025-07)
- Collaborated with cross-functional teams to enhance project outcomes and efficiencies.
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Input data into Excel spreadsheets for Divvy/Bill Transaction processing.
- Assist in the creation of graphics for use in-house and online.
- Edit weekly videos, including: Pre-service, Announcement, and shorts/reels. Help record other videos as needed.
- Manage and post on all social media platforms on a consistent and routine basis for the church and other ministries.
- Trained new team members on systems and procedures for a streamlined transition of roles.
- Assist in a next steps course known as Growth Track to promote congregation engagement in serving.
- Worked with the next generation by leading a tutoring program, mentoring 5th graders, and serving as a leader at youth group.
- Uploaded and programmed content into ProPresenter for weekly services, including keynote slides and lower thirds that were created.
- Assisted in the store as a team leader. Tasks included: buying and uploading inventory, pricing, tagging, displaying, and selling items. Made updates on socials and trained new leaders on the POS system.
Outreach Ministry Intern at Life Springs Church (2024-01 – 2024-05)
- Developed and implemented community outreach programs.
- Coordinated communications efforts for the ministry, including social media updates, newsletter articles, and website content.
- Facilitated communication between church leadership and congregants to enhance engagement.
- Mentored new volunteers, fostering a supportive environment within the ministry team.
- Collaborated with church leadership to develop strategic plans for ministry growth and expansion.
- Enhanced ministry outreach by organizing community events and coordinating volunteer efforts.
- Planned and assisted in co-leading mission teams.
Pharmacy Technician at Walgreens (2022-02 – 2024-05)
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels while striving for absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Administered immunizations to patients.
- Trained new pharmacy technicians on operational procedures and customer service standards to enhance team performance.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Pharmacy Cashier at Walgreens (2022-01 – 2022-02)
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with pharmacy staff to facilitate prescription pickups and customer service inquiries.
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
Crew Member at PD Quix (2020-06 – 2021-06)
- Operated register to process payments and collect payments for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Worked well with teammates and accepted coaching from the management team.
- Worked front counter, drive-thru, grill, fryer, and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
