Shift Manager - Sonic Drive-In - Lincoln, NE
(2023-06)
- Managed daily shift operations and supervised crew members, ensuring service standards were consistently met while maintaining an efficient workflow during rush hours.
- Coordinated kitchen and front-of-house crew members during rush hours as an expeditor.
- Implemented proper food handling procedures and safety protocols by consistently using temper tags for all perishable food items.
- Provided positive customer interactions by addressing concerns and offering solutions, strengthening customer loyalty and enhancing the overall store experience.
Wal-Mart Associate - Walmart - Lincoln, NE
(2023-03 - 2023-07)
In charge of the Walmart's self-check out machines as a front end associate.
- Assisted customers with self-checkout transactions, to improve the user experience and achieve high satisfaction ratings with store surveys.
- Maintained a warm and pleasant attitude with assisting customers and interactions with team members.
Scooters Barista - Scooter's Coffee - Storm Lake, IA
(2022-08 - 2022-12)
Working to provide over the top customer satisfaction in serving quality service through food & beverages.
- Maintained quality service through cross training in multiple positions.
- Experienced with handling card & cash transactions in the drive thrus and front counters, all while providing a positive attitude towards customers and other baristas.
- Effecient speed and attention to detail in preparation of food & beverage orders.
Electronic Sales Associate - Walmart - Storm Lake, IA
(2020-08 - 2022-07)
- Sought customer interactions to provide product knowledge and guidance towards the latest trend of electronics.
- Collaborated with electronic and photo lab staff to prepare customer orders and create a variety of custom prints and gifts.
- Assisted other departments with cross trained experience.
