Emily Clarke

Detail-oriented Executive Assistant with a strong background in managing complex calendars and coordinating global travel for senior executives. Maintains professionalism and confidentiality while facilitating effective communication across departments. Known for exceptional organizational skills and a commitment to supporting leadership initiatives.

Executive Assistant at Ralph Lauren (October 2019 – Present)

• Coordinated complex calendars and schedules for two senior executives, facilitating meetings, events, and interviews across time zones.
• Arranged domestic and international travel including flights, accommodations, ground transportation, itineraries, and follow-up expense reports.
• Drafted, reviewed, and managed executive correspondence, reports, and confidential communications with high attention to detail.
• Acted as the key point of contact for both internal teams and external partners, maintaining professionalism and confidentiality.
• Coordinated department-wide reports and event preparation, acting as liaison between internal departments and leadership.
• Tracked and reconciled purchasing requests and travel expenses using Concur, ensuring adherence to company and budgetary guidelines.
• Maintained detailed digital and physical records of executive communications, schedules, and travel.
• Provided interim executive support over a multi-month period for several executives, including the Chief Branding & Innovation Officer and Head of Global Innovation, managing calendars, travel, meetings, and high-priority communications.

Executive Sales and Development Assistant at Ralph Lauren (August 2018 – October 2019)

• Supported a top-performing sales executive managing $2M+ book of business high-touch client service and luxury retail execution.
• Coordinated high-profile client communication and personalized appointment prep, ensuring seamless VIP accommodations and gift presentation.
• Tracked and fulfilled client orders, returns, and service requests to enhance overall guest experience.
• Assisted with merchandising and replenishment, optimizing sales floor presentation and inventory availability.
• Supported operations at women's flagship store by providing exceptional customer service.

Sales Associate at Ralph Lauren (June 2018 – August 2018)

• Drove sales through in-depth product knowledge, enhancing customer experience and satisfaction.
• Provided exceptional customer service by recommending and locating merchandise tailored to customer needs.
• Communicated knowledge of current promotions, policies regarding payment, exchanges, and security practices.
• Maintained product presentation to brand standards, ensuring effective visual merchandising and customer engagement.
• Supported in organizing stock room, sales floor, cash wrap, dressing room and all non-selling or common areas.

Sales Support at Ralph Lauren (November 2016 – January 2017 & October 2017 – June 2018)

• Ensured all customer shipments were prepared and processed for delivery.
• Applied sales transaction knowledge to process routine discounts, holds, gift certificate sales, exchanges, refunds, and alterations.
• Executed organized flow of merchandise in and out of stock area to maintain efficient operations.
• Received, processed, and filed merchandise shipments to ensure accurate inventory management.
• Completed transfers, markdowns, and consolidations, verifying accuracy to support inventory integrity.
• Maintained knowledge of the store's merchandise, back of house and front of house.
• Participated in inventory count and support visual team with store flips.
• Demonstrated ways to increase personal and store productivity.

Bachelor of Arts in Psychology, Business Studies – Providence College (2012 – 2016)