Emily Gratchner

Coordinated with coworkers to manage supply levels during peak demand, reducing supply shortages Managed a high volume of transactions, processing hundreds of transactions daily with accuracy Reconciled payments with accuracy, ensuring seamless financial operations

Food Service Associate - Aztec Shops

(2026-02)

• Coordinated with coworkers to manage supply levels during peak demand, reducing supply shortages
• Managed a high volume of transactions, processing hundreds of transactions daily with accuracy
• Reconciled payments with accuracy, ensuring seamless financial operations

Barista - Coffee Rush

(2023-10 - 2025-08)

• Collaborated with team members to improve operations during peak business hours, enhancing efficiency and customer satisfaction
• Trained multiple new employees to company standards, ensuring consistent service quality and operational excellence
• Managed high-pressure situations effectively, contributing to a smooth workflow and positive team dynamics

Lead Hostess - Oswego Grill

(2022-08 - 2023-08)

• Handled cash, credit card, and mobile transactions with accountability and accuracy, ensuring seamless financial operations
• Delivered excellent customer service, contributing to increased sales and repeat customer visits
• Upsold products effectively, driving revenue growth and enhancing customer satisfaction

Bachelor of Science - Finance - San Diego State University (2024 - 2028)