Parts Sales Consultant at Precepts (ford Motor Company) (2025-02 – 2026-06)
- Provided expert consultation on parts and accessories availability and compatibility for customers.
- Developed and maintained relationships with clients to enhance customer satisfaction and loyalty.
- Managed inbound inquiries using CRM systems, ensuring accurate tracking of customer interactions.
- Cultivated strong customer relationships through effective communication and active listening techniques.
- Assisted in training new staff on product knowledge and sales techniques to improve team performance.
- Addressed customer inquiries promptly and professionally, resolving issues effectively to maintain positive relationships.
Hotel Housekeeper at Doubletree By Hilton (2023-12 – 2024-12)
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel's reputation for cleanliness and comfort by providing exceptional service to all guests.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
Restaurant Hostess at Fowl Cay Resort (2020-03 – 2022-04)
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
