Human Resources/Credentialing Coordinator - Pacific Healthworks, LLC - El Segundo, CA
(2023-11)
- Track project milestones utilizing Microsoft Excel and ensure that HR initiatives are delivered on time.
- Spearheaded 3 company-wide policy changes, effectively communicating updates and facilitating smooth adoption across departments.
- Respond to day-to-day employee inquiries.
- Provide guidance and information on minor issues involving payroll, employee relations, and benefits.
- Mediated workplace conflicts to prevent disruptions and maintain productivity by facilitating open communication, addressing employee concerns, and implementing fair, policy-aligned resolutions.
- Communicate HR project status, updates, and challenges with internal stakeholders.
- Manage and continuously improve onboarding and offboarding processes.
- Maintain and update employee records, benefits systems, and documentation with a strong commitment to confidentiality and compliance.
- Ensure compliance and stay up to date with employment laws, regulations, and internal policies across multiple geographies and proactively address regulatory updates.
Human Resources Generalist - Round One Entertainment Inc. - Brea, CA
(2021-11 - 2023-11)
- Led HR training for 50+ general, district, and regional managers to strengthen leadership capabilities.
- Developed budget proposals and coordinated company-wide events to enhance culture and morale, ensuring smooth execution.
- Managed payroll reviews, handling 200+ job changes, terminations, retroactive adjustments, and deductions per cycle.
- Processed bi-weekly payroll for 2,500+ employees across 27 states via ADP Workforce Now.
- Conducted audits to ensure consistency in employee data across systems and ensured HRIS data integrity by pulling and analyzing Excel reports from Kronos.
Social Services Practitioner, Children Services Division - Riverside County Department of Public Social Services - Riverside, CA
(2020-03 - 2021-11)
- Conducted home visits and case investigations for 15+ clients monthly, ensuring timely face-to-face client assessments and strict adherence to court-mandated deadlines.
- Facilitated cross-functional collaboration with county departments (i.e., Mental Health Services, Riverside Police Department) to gather and analyze client data, ensuring compliance with confidentiality protocols.
- Provided administrative operations, including handling client communications, processing service referrals, and maintaining detailed documentation for efficient case management.
