Emily Lloyd

Highly accomplished professional with over 15 years of experience across the auto insurance, banking, and technology sectors. Expert in Quality Assurance and full life cycle testing. Proven success operating within Agile and Scrum methodologies, managing multiple projects in fast-paced, competitive environments. Excellent communication and collaboration skills with the ability to engage stakeholders at all organizational levels.

Led coordination and execution of end-to-end testing for critical company web based applications, testing the User Interfaces, Web services, Micro services, API’s and backend database application components across the full Software Development Lifecycle (SDLC), covering requirements, test design, planning, and reporting.

Drove Agile methodology testing by actively collaborating with business stakeholders and scrum team members to refine backlog and analyze user needs, resulting in quantitative improvements to customer usability and positive business feedback.

Defined and executed full-cycle release testing, including functional, regression, and User Acceptance Testing (UAT) to ensure functional and optimal system performance.

Strong knowledge in testing with Loan Originating Services and Dealer Management Systems Salesforce, DealerTrack, RouteOne across multiple platforms such as web and mobile Managed defects from reporting to closure by performing structured troubleshooting, root-cause analysis, and detailed defect tracking and status reporting.

Mitigated risk by researching and executing quality testing, collaborating with business groups to identify current and emerging risks associated with complex auto/financial operations.

Extensive hands-on experience in Test Management tools including JIRA and ALM, for building detailed test plans, executing test cases, and maintaining quality testing standards and procedures.

Experience automating manual scripts into automation regression suites

Completing Bachelor’s degree in Computer Science, Expected graduation May 2028