Emily McKinnon

I have 8 years of retail customer service experience. 5 of these years I have been a trainer, coordinator, assistant department manager, as well as department manager. I am trained in coaching others, developing/leading a team, conducting weekly/monthly/yearly team member reviews, and data evaluation. I am skilled in conducting inventory monthly/bi-annualy, schematics and schematic resets, creating eye-catching displays, and making a quantifiable difference within all analytics of a department and store.

Schematics Coordinator - Sprouts Farmers Market - Liberty, MO

(2026-05)

• Accurately complete all major and minor resets for all departments and audit resets
• Print all tags and signs needed to accurately complete resets

Bulk Department Manager - Sprouts Farmers Market - Denver, CO

(2024-04 - 2026-05)

• I have had two departments down -20% of sales compared to the last year and have successfully turned the departments around with current average comps of positive 5%-25%.
• Manage a department with average weekly sales of $20-$25K
• Ensure satisfactory PCR and Ecolab audits
• Stock shelves and bins with bulk products, stock bulk coffee and packaged coffee for the bulk department, as well as grocery department.
• Package bulk products with accurate weights and sell by dates
• Organize and keep track of backstock in the backroom as well as the sales floor
• Follow bulk department schematics, while having the ability to be creative with allocated bulk items
• Create displays and end caps to promote sales within the bulk department
• Order product five times a week through ThinStore and vendors
• Order cleaning supplies and other supplies when needed
• Make tags and signs when necessary
• Ensure OSA is at 95% or higher everyday
• Ensure cleanliness of sales floor and backroom

Assistant Deli Manager - Sprouts Farmers Market - Denver, CO

(2023-05 - 2024-04)

• Order through KEHE four times a week for product on the sales floor
• Order meat and cheese via fax
• Order necessary kitchen and cleaning supplies
• Stock product on the shelf while creating an organized system of back stock
• Create high demand production items
• Complete satisfactory PCR/ECO Lab audits
• Slice meat and cheese to order, create sandwiches to order, serve many types of sides to order
• Conduct inventory once a month
• Review the monthly/weekly/daily cleaning schedule
• Ensure the deli department is meeting daily/weekly/monthly sales goals and create a system when sales need to be met.
• Ensure all food be cooked to correct temperature, including cool down procedures
• Manage catering orders, including the production
• Accurately date all food made in deli
• Product rotation
• Manage a team of seven to ten people

Food runner/busser - Treeline Kitchen - Leadville, CO

(2023-01 - 2023-05)

• Ran food, bussed tables, expo when needed, and washed dishes.

Cashier - Safeway - Leadville CO

(2021-05 - 2023-01)

Keep the front end tidy, manage the self checkouts, work customer service desk, sell lottery , and get shopping carts.

Front End Manager - Woods Supermarket - Lake Ozark, MO

(2020-01 - 2021-05)

• Was hired as cashier, one month later was promoted to front end manager.
• Duties included counting tills, till loans and pickups, money orders, online personal shopping, counting the cash office throughout the day, closing the cash office at closing, managing cashiers and other managers breaks and lunches, the lottery, stock shelves, temperature walks, and do the grocery order when needed

Deli trainer - Dierbergs - Osage Beach, MO

(2018-05 - 2020-01)

• Was hired as deli clerk, two months later was promoted to trainer.
• Trained new deli clerks and completed weekly evaluation sheets of new clerks.
• Did food prep including sandwiches, paninis, pizzas, and salads.
• Certified in OSHA and food and safety laws.
• Sold hot food/ cold salads and sides. Also, help create catering orders.
• Ensure cleanliness of deli department

Camdenton Highschool (2017-08 - 2021-05)