
Customer Relations and Operations Manager
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Dynamic event director and client support specialist with 12+ years in hospitality and marketing. Demonstrates strong communication, client engagement, and leadership skills, with proven ability to foster positive brand experiences. Eager to leverage performance analytics with COO skills with a natural understanding of execution workflow to drive optimization resulting in overall success in all areas, interpersonal experiences, sales, team/leadership performance and, most importantly, the bottom line with maximized ROI.
Recognized and gratefully awarded one of this years most Influential Women in the 2026 Edition amongst Suzy Orman
Event Host and Director at Private Events (2021-01 – Present)
Membership/Client Support Specialist at Yoga Joint (2020-11 – 2021-12)
Owner & Contracted Consultant at Blackhawk Media Group (2017-01 – 2021-12)
Relationship Manager/Traffic Coordinator at Consumer Awareness Group (2015-01 – 2017-12)
Brand Ambassador at Pinata (2023-06 – 2023-07)
Set Up and Broke Down every city in Palm Beach
Chevy Speedway Representative at Trusted Herd (2023-04 – 2023-04)
Barrett-Jackson Tradeshow
Brand Ambassador at Bella's (2022-12 – 2022-12)
Jameson Cold Brew Tasting and Merch Giveaway at high-end Jupiter Beach restaurant
Team member and VIP manager at Michele and Group (2022-07 – 2022-07)
Team member and VIP manager for: Mirisola Hospitality Group, Elegantly Wasted, DJ Samantha XO, Speakeasy and member's only lounges, Private Clients Private Events
Associate's degree in General Studies – Broward College (2019-07)
Mentorship in Leadership/Performance Coaching – Jennifer Alfert Life Coach, LMHC (2015-01 – 2021-05)
High school diploma or GED