Emma Wells

Full-time position utilizing customer service, management, and hospitality skills.

Customer Service Clerk at Harris Teeter (2024-01 – Present)

Promoted from Barista to Cashier and then Customer Service Clerk. Assisted customers, handled transactions, and resolved issues.

• Promoted quickly due to reliability and strong customer service skills.
• Developed experience across multiple departments.
• Recognized for professionalism and teamwork.

Co-Manager at Green Room Cafe (2021-02 – 2021-09)

Responsible for shift operations, including staff training, food preparation, and customer service.

• Never called out and never late.
• Developed training material.
• Organized inventory.
• Ran special events to increase sales.

Co-Manager at Green Room Cafe (2022-09 – 2023-11)

Barista at Starbucks (2022-02 – 2022-06)

Worked drive-through, hot bar, cold bar, and customer support. Learned quickly and placed on bar by day 2 of training.

Entertainment Actor at Cedar Fair (2021-09 – 2021-10)

Performed at Scarowinds and Winterfest, creating memorable guest experiences.

• Recognized as top location scarer multiple nights.
• Never called out and never late.
• Won 3 employee awards at Scarowinds.

Entertainment Actor at Cedar Fair (2022-09 – 2022-10)

Entertainment Actor at Cedar Fair (2023-09 – 2023-12)

Cast Member at Narroway Productions (2012-01 – Present)

Operated register, served meals, restocked items, cleaned theater, and rehearsed for shows.

• Worked 36+ hours weekly during show runs.
• Consistently punctual and dependable.
• Trained new cast members.