Emmanuel Burrell

Adaptable customer service professional with 5+ years of experience in high pressure environments, skilled in de escalation, conflict resolution, emergent response. Proven track record to maintain structure in harsh situations, document detailed logs, and adapt at working with diverse populations, including substance disorders.

Hold First

Aid and Pallet Jack certifications, ensuring OSHA standards be upheld in the highest regards, deliver impeccable supportive assistance by always being a great teammate to Staff and coworkers alike.

• Dynamic personality and willing to work extra hard for whomever takes a chance at consideration for employment.

Customer Service Representative - Junk In, Junk Removal - Portland, OR

(2024-01)

• Delivered impeccable customer service, assisting customers with inquiries and resolving all questions or concerns in a professional manner
• Supported sustainable recycling methods, ensuring proper techniques by complying with (OSHA) highest standards
• Assisted in large-scale projects through collaborative joint efforts with City and State contracts, demonstrating both teamwork and accountability
• Participated in digital marketing courses and created visual marketing ads to promote the companies services
• Utilized de-escalation and conflict resolution by maintaining positive interactions with coworkers and management

Washroom Operator - Aramark - Portland, OR

(2023-04 - 2024-03)

• Operated industrial washer and dryers, ensuring the cleanliness of towels, uniforms, sheets, and liens for contract clients
• Effectively processing desired laundry,: loading and unloading, sorting, folding, collecting, inventory counts, staging items for shipping
• Maintaining high standard of cleanliness and supportive role towards my coworkers and managers alike
• Performed general sanitation efforts by making sure the work station was safe and free from clutter

Production Assistant - Dave's Killer Bread - Milwaukee, WI

(2021-04 - 2022-08)

• Operated assembly lines and monitored product quality, ensuring adherence to safety regulations rules
• Managed equipment and performed routine check to make sure equipment worked up to standards
• Entered expiration dates and tracked shipping items for distribution, supportive system making sure loads were correctly done per orders
• Caught bread coming off assembly lines, collaborative efforts with team associates by making sure the flow meet deadlines

Retail Sales Associate - Macy's - Portland, OR

(2019-02 - 2020-05)

• Provided excellent customer service, assisting customer finding items on the sales floor
• Maintaining a cluttered free sales floor by assuring neatness and desirable appearance
• Operated the cash register and handled transactions accurately, displaying reliability and effectiveness
• Tracked inventory flow and stocked shelves whenever new items were received from trucks
• Always paid attention to details, kept positive attitude by maintaining a professional demeanor for clients and staff alike

Liberal Arts - College - Portland Community College (2015-09 - 2018-06)

High school diploma - Tongue Point Jobs Corps (1999-02 - 2001-09)