Emmerson Marechal

Friendly, organized, and detail-oriented professional with a passion for creating positive client experiences. My background includes working closely with clients in high-end, service-focused environments where professionalism, discretion, and personalized care are essential. I enjoy building relationships, helping people feel comfortable and confident, and keeping day-to-day operations running smoothly.

With strong communication skills, a proactive mindset, and a genuine desire to help others, I am excited to bring my customer service and organizational experience to a professional medical office setting.

Elevee Custom Clothing - Senior Graphic Designer & Client Services Manager (2021-26)

• Served as the primary point of contact for showroom clients, creating a welcoming experience, managing appointments and fittings, addressing questions, and supporting clients throughout the entire service process.

• Delivered a white-glove client experience for professional athletes, executives, and high-net-worth individuals, building trust through exceptional service, discretion, and personalized attention to detail.

• Partnered closely with clients and sales teams to translate customer needs into customized designs, ensuring clear communication, accurate documentation, and seamless execution from initial consultation through final delivery.

• Developed a custom client relationship management system that streamlined workflows, improved client tracking, and increased operational efficiency.

• Led social media initiatives for 6 months, developing content strategy, scheduling and managing posts, and collaborating with sales representatives nationwide to source and coordinate customer-generated content.

• Maintained organized inventory, records, and office resources while coordinating with vendors to manage ordering, replenishment, and operational needs in a fast-paced environment.

• Managed office furnishing projects from concept through installation, coordinating vendors, controlling costs, and ensuring all functional, spatial, and budgetary requirements were successfully met.

• Coordinated cross-functionally with production teams to manage timelines, prioritize urgent requests, and deliver projects within tight deadlines while maintaining exceptional service standards.

• Maintained rigorous quality-control standards throughout the design and production process, ensuring accuracy, consistency, and exceptional client satisfaction.

• Designed graphics and artwork for merchandise releases, creating production-ready assets that aligned with brand standards and supported product launches.

• Managed projects from concept through final delivery, incorporating stakeholder feedback while meeting deadlines and quality standards.

• Illustrated and delivered a complete children's book, developing character designs, visual storytelling, and final print-ready artwork.

• Collaborated with the author and publisher to establish a cohesive visual identity while ensuring compliance with publishing specifications.

• Greeted customers and provided personalized assistance to create a positive shopping experience. • Assisted clients with product selection, sizing, and styling recommendations.

• Maintained an organized and visually appealing sales floor through merchandising, restocking, and general upkeep.

• Assisted with store operations, including inventory management, replenishment, and maintaining stockroom organization.

Bachelor of Fine Arts in Graphic Design – Loyola Marymount University (2021) Minor in Art History – Loyola Marymount University (2021)