Business Operations & Guest House Administrator - Bloekomrus Guest House / Gras en Blaar Garden Services - Vanderbijlpark, South Africa
(2025-04 - 2025-12)
- Coordinated the establishment and operational setup of a guest house from inception to launch.
- Managed property renovation coordination, supplier communication, procurement, and setup of furnishings, equipment, and operational necessities.
- Oversaw budgeting, purchasing, invoicing, and expense tracking for the business.
- Coordinated service providers, contractors, and project timelines during renovation and setup phases.
- Implemented administrative systems, filing processes, and operational procedures for the guest house.
- Managed guest communication, bookings, scheduling, and customer service support.
- Handled invoicing, payment follow-ups, and collection of outstanding service fees for a garden services business.
- Maintained accurate financial and administrative records, including quotations, invoices, and reconciliations.
- Provided general business administration and operational support across both businesses.
- Assisted with marketing, client communication, and day-to-day business coordination.
Office Manager - TitanSure Consulting - Vanderbijlpark, South Africa
(2018-04 - 2025-03)
- Managed marketing, sales support, and daily administrative operations.
- Assessed clients’ insurance needs and risk profiles to recommend suitable coverage solutions.
- Arranged specialised insurance packages and cover tailored to client requirements.
- Obtained insurance quotations and followed up with clients regarding proposals.
- Liaised with clients, underwriters, and product providers regarding policies and amendments.
- Processed policy amendments and finalized accepted quotations.
- Managed legislative and compliance documentation between clients and service providers.
- Performed month-end reconciliation of provident fund contributions for two companies.
- Maintained and updated product provider applications and documentation.
- Managed office stationery, promotional materials, and supply ordering.
- Provided personal assistant support, including diary management and travel coordination.
- Arranged travel and accommodation bookings.
- Maintained filing systems, archives, logbooks, and data capture records.
- Assisted with ad hoc administrative and operational duties as required.
- Managed company expenses and debtor accounts.
- Prepared invoices, statements, and related financial documentation.
- Monitored and recorded company income and expenses.
- Oversaw day-to-day office management functions.
- Compiled reports and provided administrative support to the Director.
- Performed accurate data capture and maintained company records.
- Handled general administrative duties to support business operations.
Debtors Clerk & General Administrator - RRT Logistics - South Africa
(2017-01 - 2018-01)
- Managed company expenses and debtor accounts.
- Prepared invoices, quotations, and account statements.
- Monitored and recorded income and expenses.
- Oversaw daily office management operations.
- Prepared and submitted reports to the Director.
- Maintained accurate data capture and record systems.
- Performed general administrative duties.
Administrator - TWFIN (Now TitanSure Consulting) - Vanderbijlpark, South Africa
(2014-05 - 2016-10)
- Managed marketing, sales support, and administrative operations.
- Assessed clients’ insurance needs and risk profiles to recommend suitable coverage solutions.
- Arranged specialised insurance packages and cover for clients.
- Obtained and compared insurance quotations from providers.
- Followed up on quotations and maintained communication with prospective clients.
- Liaised with clients, underwriters, and product providers regarding policies and amendments.
- Processed policy amendments and finalized accepted quotations.
- Prepared and managed legislative and compliance documentation for clients.
- Performed month-end reconciliation of provident fund contributions for two companies.
- Maintained up-to-date product provider applications and ordered new documentation when required.
- Managed office stationery and promotional material inventory.
- Provided personal assistant support, including diary management and travel coordination.
- Arranged travel and accommodation bookings.
- Maintained filing, archiving, logbooks, and data capture systems.
- Assisted with general office administration and ad hoc duties as required.
Accounts & HR Administrator - Petco (Retail)
(2014-05 - 2016-10)
Additional Role
- Recruited and onboarded new employees.
- Drafted employment contracts and managed employee orientation processes.
- Coordinated employee training and maintained training schedules and records.
- Maintained accurate employee records and attendance registers.
- Addressed employee queries and workplace concerns professionally.
- Managed leave records, including annual and sick leave.
- Updated and maintained company manuals, templates, and operational procedures.
- Provided office IT support and operational guidance to on-site staff.
- Managed company expenses, debtor accounts, invoicing, quotations, and statements.
- Monitored income and expenditure records.
- Oversaw day-to-day office management functions.
- Prepared reports and provided administrative support to the Director.
- Maintained company logbooks and administrative records.
Stock Administrator - Christian Art Distributors (Logistics) - Vanderbijlpark, South Africa
(2012-02 - 2014-02)
- Coordinated staff planning and allocation of duties within the stock department.
- Monitored staff performance and obtained feedback regarding stock investigations and inventory counts.
- Compiled, reconciled, and captured stock-related information and reports.
- Prepared and maintained daily movement, picking, and put-away statistics.
- Managed stock transfers, supplier fault reports, incident reports, and authorisation processes.
- Oversaw replenishment and overflow stock locations to ensure efficient warehouse operations.
- Processed stock adjustments and maintained accurate inventory records.
- Created and updated system pack keys for new product combinations.
- Managed replenishment planning for 6- and 12-month warehouse stock requirements.
- Investigated damaged stock weekly and captured related data for reporting purposes.
- Conducted monthly maintenance and cleaning of damaged stock locations.
- Prepared weekly WMS operational reports and management feedback.
- Assisted with monthly cycle counts and annual stock take preparations and execution.
- Coordinated stock take planning meetings, task allocation, variance investigations, reconciliations, and reporting.
- Managed training schedules and maintained departmental training rosters.
- Updated departmental manuals, templates, and operational process documentation.
- Administered employee leave records.
- Managed stationery ordering and stock control.
- Maintained filing systems, archives, and accurate data capture records.
Regional Administrator & Personal Assistant to Regional Manager - Masthead (Financial Advisors Association) - Pretoria, South Africa
(2008-10 - 2012-01)
- Managed regional office expenses, budgets, and financial administration.
- Processed weekly staff subsistence and travel expense claims, reconciliations, and payments.
- Managed creditor and debtor accounts and provided regular feedback to Head Office.
- Coordinated events, meetings, venues, training sessions, and catering arrangements.
- Arranged travel and accommodation for staff and consultants.
- Processed new member contracts and maintained CRM records and spreadsheets.
- Coordinated resignation and exit processes for members.
- Maintained reports and records of communication between product providers, staff, and management.
- Managed reception and switchboard operations.
- Oversaw general office management and administrative support functions.
- Maintained diary schedules and performed minute-taking.
- Coordinated mail, courier deliveries, and office supply management.
- Administered employee leave records and maintained filing systems.
Site Supervisor - Qualifications and Curriculum Authority of England - London, United Kingdom
(2005-09 - 2007-05)
- Ensured all visitors, contractors, and staff were assisted professionally and in accordance with company procedures.
- Managed incoming and outgoing telephone calls, emails, and enquiries.
- Liaised with Facilities Management regarding visitor access and contractor coordination.
- Handled confidential documents and correspondence with discretion.
- Coordinated fire drills, evacuation procedures, and security compliance.
- Conducted daily and weekly key audits.
- Managed and monitored building security systems and procedures.
- Coordinated employee leave schedules.
- Trained and supported reception staff.
- Performed general office administration and operational support duties.
Corporate Receptionist - Advance, Grand Metropolitan, St James’s Square - London
Additional Role
- Served as the first point of contact for three high-profile investment banking companies.
- Delivered professional front-of-house and reception services.
- Managed diary schedules and administrative support duties.
- Maintained a high level of professionalism and confidentiality.
- Sorted and distributed daily post and company documentation.
- Worked closely with contractors and building management to ensure health and safety compliance.
2IC Ladieswear Manager - Queenspark - South Africa
(2003-08 - 2005-05)
- Managed merchandising, housekeeping, and visual displays.
- Oversaw stock control, ordering, transfers, and inventory management.
- Conducted weekly stock counts and stocktaking procedures.
- Monitored store targets and performance reporting.
- Supervised shop floor operations and customer service.
- Coordinated seasonal changeovers and new range launches.
- Managed staff scheduling, delegation, and team motivation.
- Provided ongoing staff training and development.
2IC Floor Manager - Foschini - Vanderbijlpark, South Africa
(1998-12 - 2003-07)
- Managed merchandising, visual displays, and housekeeping standards.
- Monitored floor stock levels and stocktaking procedures.
- Supervised point-of-sale operations and customer service.
- Assisted customers with exchanges and returns.
- Delegated tasks and managed staff scheduling.
Floor Supervisor - Foschini - Vanderbijlpark, South Africa
- Supervised floor staff and supported daily retail operations.
- Assisted customers and monitored housekeeping and stock control.
Administration Clerk - Foschini - Vanderbijlpark, South Africa
- Operated a busy switchboard and maintained filing systems.
- Prepared store target reports and customer account research.
- Processed debits, credits, reversals, and exchanges.
- Assisted customers with account applications and queries.
- Performed general office administration duties.
Sales Associate - Foschini - Vanderbijlpark, South Africa
- Maintained housekeeping and stock control standards.
- Assisted customers and processed point-of-sale transactions.
