Server at The Woodlands Resort Curio Collection (2026-06 – Present)
- Upselling menu items, food, drinks and experiences
- Sales, communication, upselling skills, working under pressure (fast paced environment), and problem-solving
- Provided Diligent service towards Resort visitors, maintaining a attentive, welcoming and sociable manner
- Kept up with the cleanliness around others and my section, guaranteeing a pristine environment for guests
- Provided food and beverage recommendations, personalizing their orders towards the experience they desire
- Communicated effectively with Bar, kitchen and management to ensure coworkers and guests needs are fulfilled
- Managed multiple premium guests areas and booked reservations. Ensuring attentive and exclusive service
Floral Delivery Driver at PINEY ROSE FLORAL LLC (2025-09 – 2026-02)
- Developed strong relationships with clients, fostering repeat business through exceptional service.
- Optimized vehicle maintenance schedules to ensure reliable transportation of floral products.
- Resolved customer concerns professionally and courteously, enhancing overall client experience.
- Supervised daily delivery operations, mentoring team members on best practices and customer service standards.
Server at SAPPORO JAPANESE BISTRO (2024-09 – 2025-01)
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Delivered exceptional customer service in high-volume restaurant environment.
- Managed multiple tables efficiently, ensuring timely food and beverage service.
Concrete Laborer at CALEDONIA CONCRETE CONSTRUCTION (2024-06 – 2024-08)
- Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
- Increased productivity through effective teamwork while carrying out tasks like grading surfaces, setting up formwork, or placing rebar reinforcements.
- Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.
Server Assistant at MARKET SUSHI INC (2023-05 – 2024-03)
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Assisted servers in attending to guests needs, ensuring a smooth service flow during peak hours.
- Assisted servers in delivering food and beverages, ensuring timely service and customer satisfaction.
- Maintained cleanliness and organization of dining area, supporting a welcoming atmosphere for guests.
Host at THE REPUBLIC GRILLE (2022-08 – 2022-12)
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Lifeguard at VILLASPORT TW LLC (2022-05 – 2022-08)
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Cashier at DAIRY QUEEN (2021-05 – 2021-08)
- Processed customer transactions efficiently using point-of-sale systems.
- Processed customer orders efficiently, ensuring accuracy and speed during peak hours.
- Operated ice cream machines to ensure consistent product quality and adherence to recipes.
