Ephie Mtz

Certified Clinical Medical Assistant and Phlebotomy Technician with hands-on experience in ENT and urgent care settings. Demonstrated ability to support multidisciplinary clinical teams through precise specimen collection, advanced diagnostic testing, and thorough EMR documentation. Bilingual (English/Spanish) communicator with a track record of leadership, regulatory compliance, and delivering compassionate, patient-centered care.

Seeking to contribute clinical expertise and administrative proficiency in a federal healthcare or government-affiliated medical role.

Medical Assistant - Memorial Medical Center — ENT Clinic - Las Cruces, NM

(2026-01)

• Support otolaryngology providers during specialized ENT procedures including nasal endoscopy, ear cleaning/irrigation, Vivaer surgery, tympanostomy, nasal fracture repair, and epistaxis management
• Maintain a sterile clinical environment through proper cleaning, sterilization, and maintenance of ENT-specific instruments and equipment in accordance with infection control protocols
• Coordinate patient scheduling, specialist referrals, and post-procedure follow-up care to ensure continuity of service
• Collect, label, and process specimens for laboratory testing; document findings accurately in the EMR system

Medical Assistant - Summit Urgent Care - El Paso, TX

(2025-06 - 2025-08)

• Obtained and documented vital signs; conducted thorough patient intake assessments and assisted providers with clinical evaluations
• Performed venipuncture, fingerstick glucose testing, urinalysis, urine cultures, and urine hCG testing with accuracy and compliance
• Administered intramuscular injections at deltoid and gluteal sites, including Decadron and Kenalog
• Executed point-of-care rapid diagnostics: strep, influenza, COVID-19 (rapid and PCR), mononucleosis, H. pylori, lipid panel, CMP-13, CBC, and D-dimer
• Updated and maintained patient EMRs; provided wound care, ear irrigation, and assisted with basic X-ray patient positioning

Assistant Manager - Ten Ten LLC - Sunland Park, NM

(2024-03 - 2025-01)

• Oversaw daily operations including staff supervision, inventory control, regulatory compliance monitoring, and employee training and development

Delivery & Logistics Associate - Best Buy Co. - El Paso, TX

(2023-09 - 2023-12)

• Executed safe and timely product deliveries to residential and commercial customers, consistently meeting performance and customer satisfaction benchmarks

Beauty Consultant & Assistant Manager - Walgreens - Hollywood, CA

(2019-06 - 2019-08)

• Delivered personalized client consultations, provided team leadership, and maintained departmental operational standards

Store Manager - Tenzin Beads & Imports - Los Angeles, CA

(2017-06 - 2017-08)

• Managed all aspects of store operations including sales performance tracking, inventory organization, and vendor coordination

Associate of Applied Science (A.A.S.) - Medical Assistant - Southwest University (2025-10)

Associate of Arts (A.A.) - Art History - Santa Monica College (2018)