Certified Clinical Medical Assistant at YORK HOSPITAL – RHEUMATOLOGY (2026-01 – Present)
- Support rheumatology physicians and patients in day-to-day ambulatory care, including clinical workflows, medication/injection coordination, prior authorizations, patient communication, EHR documentation, labs, and care-team follow-through.
- Bring current frontline perspective to operational leadership: access, throughput, staffing pressure, patient experience, and the administrative work required to support clinicians.
Executive Vice President at CITIUSTECH (2020-01 – 2023-12)
- Recruited by founders to guide U.S. M&A, grow healthcare and life-sciences consulting, and lead strategic initiatives.
- Acquired three companies and established an Integration Management Office and playbook to align operations, capture synergies, and reduce costs.
- Led FluidEdge Consulting for 18 months; restructured the business and increased revenue approximately 30%.
President & CEO at HARVARD PILGRIM HEALTH CARE (2010-01 – 2018-12)
- Led a healthcare enterprise with more than $3 billion in annual revenue; completed an approximately $170 million operating turnaround.
- Expanded markets, provider partnerships, value-based care, population-health capabilities, Medicare products, and third-party administration.
- Completed a $250 million core-system transformation and led complex enterprise performance, growth, and organizational change.
President & CEO at FALLON HEALTH (1999-01 – 2010-12)
- Led a major financial and organizational turnaround, producing eight consecutive years of operating gains and growing reserves from $28 million to more than $250 million.
- Worked closely with a 250-physician multispecialty group across 10 locations and expanded care-delivery capabilities, provider networks, PACE, housing, and home-health services.
Statewide Executive Director at PRUDENTIAL HEALTHCARE (1997-01 – 1999-12)
- Built a new leadership team, rebuilt commercial and Medicaid provider networks, expanded the service area, standardized agreements, and negotiated global provider arrangements.
- Executed a turnaround that reduced the medical cost ratio by 16 percentage points.
Medical Group Administrator at NASHVILLE HEALTHCARE GROUP, P.C. (1994-01 – 1997-12)
- Led strategic planning, business and financial planning, marketing, health-center operations, provider contracting, HR, clinical information systems, facilities, and growth for an integrated 25-physician primary care and behavioral health practice.
- Implemented Epic across the practice, redesigned physician compensation, reduced primary-care medical costs by 30%, and developed a 17,000-square-foot health center with three office surgical suites.
- Positioned the practice for its eventual sale to Vanderbilt University Medical Center.
VP & Executive Director, St. Louis (and Progressive Leadership Roles) at CIGNA HEALTHCARE (1983-01 – 1994-12)
- Held progressively responsible roles spanning provider services, medical policy, PPO development, operations, and regional executive leadership.