Erica Fernandez

Customer-focused professional with 5+ years of experience in fast-paced retail environments, handling transactions accurately, assisting customers, supporting sales, and maintaining organized work areas. Reliable, detail-oriented, and comfortable multitasking while providing friendly service. Seeking an entry-level receptionist, administrative assistant, or customer service position where strong organization and Spanish-language skills can support the team.

Cashier at Hollywood Liquors (2023-06 – Present)

• Balance cash drawer accurately at the beginning and end of each shift.
• Assist customers with purchases, questions, and product information in a friendly and professional manner.
• Process cash and card transactions accurately and efficiently using POS systems.
• Inform customers about promotions and special offers to support sales.

Cashier at Fernandez Liquors (2021-01 – 2023-04)

• Processed customer transactions and maintained accurate cash handling procedures.
• Kept checkout areas clean, organized, and well stocked.
• Promoted loyalty programs and store cards to customers.
• Prepared, bagged, boxed, and wrapped products while maintaining efficient customer service.

Bachelor of Science – UTESA (2016-07)