Customer Service Representative/Warehouse Associate - Vitacost - Lexington, NC
(2025-01 - 2026-12)
- Handle customer orders, picking and packing, using SF scanner, complaints, online ordering, credit card orders
- Used Listening skills, customer service skills, maintaining positive moods
- Great customer service reports, several letters and emails sent out on my behalf
- Awesome quality reports, pulled calls 100% satisfaction
- Certification in Reach truck forklift
Position not specified - Diebold INC.
(2008-01 - 2014-12)
- Analyzed and proposed tailored product and service package for the bank's ATMs
- Assigned to all varieties of bank's ATM units installing all software for those units
- Coded all cassettes within the ATM to ensure accuracy of deposits and withdrawal balances
- Ensured all ATM's were coded correctly for money dispenser
- Ensured ATM's were provided correct decal information before being shipped to quality control
Sandwich Artist/Customer Service - Sandwich Artist
(2003-01 - 2026-12)
- Provided excellent customer service by greeting all customers and assisting with food purchases
- Key holder position
- Entered in customer's orders to their specifications using suggestive selling
- Prepared all sandwiches and baked items according to company policy and Serv/Safe industry standards
- Stocked supplies and provided accurate inventory to management
- Problem solving, handled catering calls and walk-ins in a professional manner
- Train new employees
