Progressive Senior Director & Chief of Staff at Management Leadership for Tomorrow (MLT) (2019-06 – 2026-07)
- Led MLT20's national campaign and conference from narrative and audience strategy through multi-channel delivery. Coordinated outreach to nearly 15,000 alumni and program fellows and email communications to roughly 90,000 supporters and partners; generated 1,601 registrations, 1,094 in-room attendees, 77 NPS and $2.3M in donations.
- Built philanthropy, stewardship and partner engagement into MLT20's campaign architecture across Advancement, MarComm, programs, partnerships and events, surfacing donor and beneficiary stories, designing executive cultivation moments and partner recognition, and shaping the closing narrative toward a live giving ask.
- Advised and wrote for CEO John Rice and senior leaders, shaping stage remarks, video scripts, executive communications and donor/partner messaging while leading 30+ contributors across MarComm, events, programs, advancement, partnerships and technology teams.
Chief of Staff & Senior Director, Startups & Impact at Management Leadership for Tomorrow (MLT) (2019-06 – 2026-07)
- Served as strategic and operating partner to the Chief Strategy & Innovation Officer: framed executive decisions, set planning and review cadences, connected budgets to priorities, built reporting structures and mobilized cross-functional teams around new initiatives.
- Led a $2M Pivotal Ventures-funded Startup Careers initiative, turning a new mandate into research, program strategy, venture and technology partnerships, execution plans, funder reporting and a learning agenda; served as the primary Pivotal partner contact; successful delivery helped lead to a $5M gift.
Head of Experienced Talent Network at Management Leadership for Tomorrow (MLT) (2022-11 – 2024-03)
- Turned around a national talent business, redesigning employer engagement and delivery, increasing partner engagement 65% within 100 days, and maintaining $1.22M in revenue with 95% service renewals.
- Led the digital transformation and AI-enabled platform launch for the Experienced Talent Network, including operating workflows, internal/external training, stakeholder communications and migration support; exceeded the target for a 20% improvement in talent engagement.
Head of Advisory Business Operations & Solutions at Management Leadership for Tomorrow (MLT) (2019-06 – 2022-10)
- Built MLT's first B2B advisory business into a fully operating unit within six months; developed offers, pricing, go-to-market strategy, client delivery and core business systems. Generated $1.1M in first-year new business, managed a $2.1M partner portfolio and built a $6M pipeline over two years.
- Advised senior executives at Google, LinkedIn, Slack, 3M, Bank of America and Vox Media on workforce and organizational strategy; achieved 8.5/10 partner satisfaction across the department.
- Directed research, proprietary methods and thought-leadership work, including projects supporting Slack's Future Forum and the Partnership for Public Service's Federal Racial Equity Advisory Board.
Lead Associate / Portfolio Director - Strategy, Performance & Executive Advisory at Herren Associates (2014-02 – 2019-05)
Co-led the firm's strategy and performance practice, integrating executive advisory, process improvement, analytics, business development and communications.
- Built new advisory offerings and senior-client relationships, helping secure $2.3M in prime-contract business in two years; led proposal teams, contract negotiations and partnership development supporting firm growth.
- Served as engagement manager and special-projects advisor to the executive director of OMB's Performance Improvement Council; led 5–11 consultants and developed a diagnostic framework and playbook adopted by OMB and incorporated into council strategy.
- Designed a national VA accelerated-technology-education demonstration that helped secure more than $10M for a two-year initiative and established 15 formal employment, education and data/technology partnerships.
- Led Herren's 2017 rebrand, launching a redesigned website and more than 15 marketing assets with all web copy within eight months; also founded the Business Intelligence Group and trained staff in market research and competitive analysis.
- Led Herren Impact, the firm's corporate giving and pro bono platform, guiding 10–15 consultants on nonprofit engagements and initiating the firm's first multi-year nonprofit partnership with CentroNía.
Senior Consultant & Associate, Strategy & Organization at Booz Allen Hamilton (2011-10 – 2014-02)
Specialized in workforce strategy, project management, organizational design and executive advisory.
- Advised federal executives on national workforce, cybersecurity and organizational transformation initiatives; wrote strategies, operating plans, stakeholder-engagement approaches and performance frameworks across complex multi-agency environments.
- Helped design and deploy a civilian federal cybersecurity workforce assessment that generated 20,000+ responses; developed methodology, workforce metrics, engagement plans and technical recommendations for government-wide use.
- Selected for Booz Allen's Strategic Innovation Group to develop new products and services for the Strategy & Organization practice.
Research Associate at Partnership for Public Service (2010-01 – 2011-12)
- Managed research projects and budgets of approximately $300K; served as technical editor and co-author of national reports, worked with designers on data visualization, and convened executive audiences around leadership, innovation and government performance.
