Erica Potter

Long-time stay-at-home parent and household manager returning to the workforce, now pursuing a Bachelor's in Healthcare Administration. Leveraging skills gained from raising children—scheduling, budgeting, advocacy, problem-solving, and communication—alongside experience in customer service and office operations. Motivated, reliable, and ready to contribute in an administrative or patient-support role.

Office Assistant at Buckhead Glass Co. (2001-07 – 2004-05)

• Answered phones, scheduled service, and supported customer communication.
• Prepared quotes; processed invoices and accounts receivable accurately.
• Maintained filing systems and assisted with daily office operations.

Office Assistant at Express Glass (1997-08 – 1998-05)

• Managed calls, prepared quotes, and organized records.
• Supported sales and general office tasks to keep operations efficient.

Deli Clerk at Ingles Markets (2022-03 – 2023-06)

• Prepared food to safety standards, created custom orders, and handled cash transactions.
• Delivered friendly, prompt service in a fast-paced environment.

Cleaning Crew at Gateway Transportation of Georgia (2021-04 – 2022-02)

• Maintained cleanliness, safety, and organization across warehouse areas.

Personal Shopper at Walmart (2020-06 – 2021-01)

• Accurately picked and fulfilled online orders.

Bachelor's in Healthcare Administration – Western Governors' University (2023-08 – 2028)