Executive Administrative Assistant at Sunrise Community for Recovery and Wellness (2023-05 – 2025-09)
- Provided comprehensive administrative support to a 3-member executive team, streamlining operations and enhancing productivity.
- Managed multiple executive calendars, scheduling an average of 20+ meetings and appointments weekly, ensuring conflict-free arrangements and efficient time management.
- Prepared and formatted critical reports, presentations, and spreadsheets using Google Workspace (Docs, Calendar, Sheets), improving document accuracy and accessibility.
- Handled sensitive and confidential information with unwavering discretion, maintaining strict compliance with privacy protocols.
- Coordinated and organized successful company events, including staff meetings and team-building activities, fostering positive team morale.
Certified Peer Support Specialist at Sunrise Community for Recovery and Wellness (2021-01 – 2025-09)
- Provided one-on-one guidance and coaching to 25+ individuals with mental health and substance use challenges, promoting self-advocacy and wellness.
- Facilitated connections to essential community resources (housing, employment, education) for clients, directly improving their access to support.
- Maintained accurate and timely documentation of services and progress, ensuring compliance and contributing to collaborative care plans.
Front Desk Associate at MountainCare Rathbun House (2020-01 – 2021-01)
- Managed all front desk operations, including answering multi-line phones and processing 15+ referrals daily for incoming guests.
- Ensured guest safety and comfort by diligently following protocols and providing exceptional service.
- Utilized Microsoft Word and Excel for daily administrative tasks, maintaining organized records.
Guest Service Representative at Fairfield Inn & Suites (2019-08 – 2020-01)
- Delivered exceptional guest service, managing check-ins/check-outs and resolving inquiries for an average of 50+ guests per shift.
- Performed nightly audits twice weekly, meticulously balancing accounts and preparing daily reports.
