Erick Romero

Physical Education professional with experience in customer service, reception, and administrative support. Recognized for strong communication skills, customer-oriented service, problem-solving abilities, and effective multitasking in dynamic environments. I have worked directly with clients and users of different age groups, providing personalized assistance, guidance, and follow-up to ensure positive experiences. I am known for being proactive, empathetic, organized, and results oriented.

Administrative Assistant at Universidad de San José (2024-05 – Present)

• Provide administrative support and document management.
• Assist and guide students and the public.
• Coordinate academic and administrative procedures.
• Manage computer systems, databases, and office tools.
• Follow up on requests and resolve inquiries efficiently.

Receptionist at Vital Balance Gym (2018-10 – 2022-08)

• Delivered in-person and telephone customer service.
• Managed membership, payments, and access control.
• Coordinated schedules and provided administrative assistance.
• Resolved customer inquiries and maintained user follow-up.
• Assisted in organizing sports and wellness activities.

Data Analytics Technician in Data Analytics – CENFOTEC University (2026-02)

IT Essentials Technician in Information Technology – Cisco Networking Academy (2024-02 – 2024-04)

Bachelor's degree in Physical Education – Florencio del Castillo University (2018-09 – 2022-08)