Erick Romero

Physical Education professional with experience in customer service, reception, and administrative support. Recognized for strong communication skills, customer-oriented service, problem-solving abilities, and effective multitasking in dynamic environments. I have worked directly with clients and users of different age groups, providing personalized assistance, guidance, and follow-up to ensure positive experiences. I am known for being proactive, empathetic, organized, and results oriented.

Administrative Assistant - Universidad de San José

(2024-05)

• Provide administrative support and document management.
• Assist and guide students and the public.
• Coordinate academic and administrative procedures.
• Manage computer systems, databases, and office tools.
• Follow up on requests and resolve inquiries efficiently.

Receptionist - Vital Balance Gym, Turrialba - Turrialba

(2018-10 - 2022-08)

• Delivered in-person and telephone customer service.
• Managed membership, payments, and access control.
• Coordinated schedules and provided administrative assistance.
• Resolved customer inquiries and maintained user follow-up.
• Assisted in organizing sports and wellness activities.

Data Analytics Technician - Data Analytics - CENFOTEC University (2026-02)

IT Essentials Technician - IT Essentials - Cisco Networking Academy (2024-02 - 2024-04)

Bachelor's degree - Physical Education - Florencio del Castillo University, Cartago (2018-09 - 2022-08)