Erik Espinoza

Bilingual professional in English and Spanish with 2 years of customer service experience. Skilled in clear communication, problem-solving, and providing excellent support to diverse customers. Seeking a customer service role where I can apply my abilities while continuing to grow and develop my experience.

Dining Room Attendant - Birreria Chito - Modesto, CA

(2024-05 - 2026-05)

• Sanitized and reset tables promptly to ensure a clean and welcoming dining environment for guests.
• Delivered exceptional customer service by greeting guests, answering questions, and assisting with seating in a timely manner.
• Maintained a clean and organized dining area by removing debris, sweeping floors, and upholding overall restaurant appearance.
• Supported the front-of-house team to enhance guest satisfaction and contribute to smooth daily operations.
• Helped customers as well by serving waters during the summer heats

Warehouse Associate - Amazon Distribution Center - Tracy, CA

(2022-09 - 2022-12)

• Packaged customer orders by labeling, sealing, and preparing boxes to ensure accuracy and smooth shipping processes.
• Selected appropriate packaging materials based on product size and type to maintain order safety during transit.
• Maintained productivity while standing for extended periods in a fast-paced environment.
• Collaborated with team members to meet daily processing goals and uphold quality standards.

High School Diploma - Modesto High School (2016-05)