Erika&Bella Cifuentes

Multi-lingual Professional with excellent communication skills and cross-cultural experience.

Toefl Prep

Certification. Strong interviewing skills and ability to view information analytically and subjectively. Ability to enter data with 100% accuracy. Proficient in Microsoft Word and complex data tracking software.

ESL / English Teacher - Uceda Institute | English School - Danbury, CT

(2019-09)

ESL English guided lessons according to Uceda's Teaching Method, form part in the educational process of adult students.

• Plan and deliver ESL English language lessons that incorporated the use of authorial audio-visual aids and various English teaching methods
• Closely supervised students' growth and helped them improve written and oral tests scores
• Motivate and encourage students on their journey to achieve their educational goals

Fronk Desk Receptionist/ Sales Support Assistant - Waterware Showrooms of Plimpton & Hills - Danbury, CT

(2022-01 - 2023-12)

• Update daily log, make appointments
• Greet, and introduce visitors/customers to the Showroom and product while cover and support the Sales team
• Perform various clerical tasks to support daily operations; answering and transferring phone calls to company and help with sales calls
• Support the sales team with product and price search
• Bring product sold to customer and call to schedule product pick up
• Update and advice the designers and company team of product that was discontinued
• Some sales, attend training meeting on new products for all related to bath and some kitchen remodel

Front Desk Office Administrative Assistant - Central Air, LLC - Brookfield, CT

(2021-05 - 2021-09)

• Do all related filling of new clients, updated and process payroll
• Send payroll out to workers and update pictures on system for accurate guaranty registration
• Expedite new permits for jobs or onsite installations
• Answer phones from customers and distributers to make sure service was up to expectations
• Renew any License about to expire, and complete the service log every day

Recruiter/ Front desk Administrating Assistant - Express Employment Professionals - Danbury, CT

(2019-07 - 2020-12)

• Update and file all new employees' information, log their visit, and add them to the system, update current employees' status and follow up on customer interview with employees to send any file needed for the new hire to be completed and submitted
• Keep all files needed internal up to date, including mail and maintain the files ready for the new employees to be added
• Suggest best route to acquire new opportunity in the industry of their interest and make sure all resumes were updated
• Add all and past payroll
• Verify employee referrals and add them to the system, as well as background checks of all strong candidates

Focus on medical terminology, chemistry, biology, anatomy, and radiologic technology - Naugatuck Valley Community College

Certificate program - English to Spanish Translation and Interpretation - Queens College

B.A. - Journalism & Communications - Sabana University