Erika Mora

Guest Service Specialist at Mister Car Wash (2023-09 – Present)

• Delivered excellent customer service in a fast-paced environment by assisting guests with memberships, wash selections, and general inquiries.
• Processed transactions efficiently, resolved customer concerns professionally, and helped maintain a welcoming and positive experience for all guests.
• Collaborated with team members to ensure smooth daily operations and high customer satisfaction.

Leasing Agent Assistant at Tropicana Properties (2020-03 – 2022-08)

• Assisted leasing agents with daily office operations, tenant communication, and property management tasks in a fast-paced environment.
• Provided excellent customer service by answering inquiries, scheduling property tours, processing applications, and supporting residents throughout the leasing process.
• Maintained organized records, handled administrative duties, and helped ensure a positive experience for prospective and current tenants.

Baccalaureate of Science in Nursing – Texas Tech Health Science Center of El Paso (2025-12)

Bachelor of Science in Nursing – Gayle Greve Hunt School of Nursing (2025-12)