Erika Moreno

Organized and dependable professional with experience in publishing management, marketing, admissions, education, and aquatics. Skilled in communication, organization, leadership, and managing multiple responsibilities while meeting deadlines. Certified lifeguard and experienced swim instructor committed to safety, student development, and positive learning environments.

Waitress / Server

(2023-01 - 2025-01)

• Provided friendly and efficient customer service in a fast-paced restaurant environment.
• Managed multiple customer needs while maintaining accuracy and professionalism.
• Handled orders, payments, and communication with kitchen and front-of-house staff.
• Worked effectively under pressure and maintained a positive customer experience.
• Balanced speed, attention to detail, and teamwork during busy shifts.

Publishing Manager - A Thinking Generation Ministry

(2021-01 - 2024-01)

• Managed day-to-day publishing operations, including inventory, reprints, revisions, and workflow.
• Coordinated multiple projects simultaneously while maintaining deadlines and organizational priorities.
• Collaborated with web development and marketing teams to promote new book releases.
• Organized and prioritized workflow to ensure projects were completed efficiently and on time.
• Translated books and publishing materials from English to Spanish.

Swim Instructor & Lifeguard - Larson Lifestyle Center

(2017-01 - 2018-01)

• Provided swim instruction while maintaining a safe, positive, and encouraging learning environment.
• Supervised pool areas and monitored patrons to support safety and proper facility use.
• Identified and addressed potential hazards in the pool area.
• Communicated effectively with students, families, and staff.
• Applied American Red Cross lifeguarding and water-safety training in daily responsibilities.

Admissions – Marketing (Student) - Union College

(2015-01 - 2018-01)

• Assisted with attracting prospective students across the school's academic programs.
• Promoted the strengths of academic faculty, facilities, and student services.
• Helped promote the school's profile to external audiences.
• Communicated with prospective students and supported admissions and marketing initiatives.

Nursing Program - Nursing - Union College (2011-01 - 2015-01)

High School - Calexico Mission School