Founder + CEO at gatherwise (2024-01 – Present)
Building a solution that helps teams work better together - meeting less and meeting better when they need to.
- Operating as sole founder across all functions: product, engineering, sales, marketing, finance and fundraising.
- Led all aspects of company formation including business model design, pricing strategy, incorporation and early-stage fundraising, managing investor relationships, pitch development and due diligence.
- Conducted extensive qualitative research with over 100 leaders, facilitators, educators and organizations to surface unmet needs in collaborative work and validate product direction.
- Designed, built and launched initial product experiences using AI-native development workflows including Claude Code, Cursor and agentic tooling, iterating rapidly based on real customer feedback and usage patterns.
- Developed and executed go-to-market strategy including channel identification, early customer acquisition and retention, converting research participants into active product users.
- Building a community of practice around meeting effectiveness and team collaboration, positioning gatherwise at the intersection of AI and human-centered work.
- Continuing doctoral research at Syracuse University on workplace collaboration and meeting effectiveness, grounding product decisions in existing science and emerging academic findings.
Fractional Product + Design at Various organizations (2025-01 – Present)
- Partner with early-stage startups and mission-driven organizations across the full product lifecycle, from user and market research through PRD development, prototyping, testing, build and iteration.
- Lead product strategy and PMF analysis, designing and running experiments to validate direction before committing engineering resources.
- Drive early growth and product marketing efforts, working directly with beta and early users to shape onboarding, gather feedback and inform rapid iteration.
- Serve as embedded product and design support for organizations without in-house product leadership
Co-Founder, Chief Product Officer at Flume (a WEX company) (2021-01 – 2024-12)
Co-founded and led Product and Design for Flume, a B2B SaaS and payments venture helping small businesses manage projects and cash flow.
- Created fintech venture inside WEX to explore new growth opportunities and expand value for small business customers beyond traditional payments products.
- Led push from idea to GA in 6 months, backed by extensive customer research and experimentation.
- Established a customer-focused, test-driven product development process including discovery sprints, rapid prototyping and outcome-based roadmapping.
- Pioneered and launched digital self-service onboarding flow with fully compliant verification and decisioning and customer start-to-spend in less than 2 minutes.
- Owned, tested, built and optimized fully integrated customer journey and experience from front-end marketing messaging, through product experience, through engagement, service and cross/up-sell.
VP Product, Global Fleet and Payments at WEX Inc. (2017-01 – 2021-12)
Led product strategy and execution for the $1.5B+ Global Fleet division at WEX, an enterprise B2B payments platform serving hundreds of thousands of business customers across North America, Europe and APAC.
- Developed and executed "More than a Fuel Card" strategy and product expansion that led to +50-100% in spend per card.
- Established WEX as a leader in the future of mobility by spearheading the corporate EV product strategy and developing initial partnerships and product offerings.
- Overhauled and honed a digital self-service experience across websites, mobile apps and even direct point-of-sale.
- Led large product rationalization initiative to streamline existing product set, and identify gaps for new product development.
- Designed and led development of an auth gateway system to efficiently route payment information and bridge closed and open networks - a core infrastructure platform capability serving enterprise fleet and mobility customers.
- Stood up and developed the first Product Operations team and practice at WEX, bringing more data-driven rigor and standards to Global Fleet. Eventually adopted by the entire company.
- Successfully transitioned WEX from waterfall into agile development practices, from on prem to cloud, and managed several platform consolidation efforts to ensure a modern, stable and scalable product infrastructure.
- Built and led a team of 42 product managers and staff across a complex, multi-market enterprise product portfolio.
Executive Director at Open Badge Alliance (2014-01 – 2016-12)
- Launched a new 501c3 organization to scale Open Badges movement.
- Cultivated a diverse community of institutions, employers, governments and accreditation bodies around digital badges, fostering an ecosystem of learning and shared purpose/solutioning. Key stakeholders included MacArthur Foundation, Walmart, Pearson, Ford, SpaceX, The Workforce Alliance, Opportunity@Work, etc.
- Spurred scale of Open Badges from initial 1000 badges in 2011 to over 76M in 2025, driving significant advances in education, career readiness and workforce development.
- "Exited" into IMS (now 1EdTech), the largest higher education standards body in NA where Open Badges lives today.
Founder, Open Badges; Senior Director of Learning and Design at Mozilla Foundation (2010-01 – 2014-12)
- Conceived and launched Open Badges, an open standard that reimagined how learning achievements are recognized and shared across education and workforce systems.
- Authored foundational white papers (1, 2) and led international working groups that established technical and ecosystem standards still in use today.
- Built partnerships across education, technology, workforce, philanthropy and government sectors to drive ecosystem adoption.
- Grew the initiative from an experimental concept to a global movement that ultimately enabled tens of millions of credentials.
Senior Director of Learning and Design at Mozilla Foundation (2012-01 – 2014-12)
- Led team of designers, product managers and developers focused on new products and experiences that invited more people into the Web, web design and open source development.
- Built and launched Webmaker, a series of tools and projects to teach people web design.
- Managed all design for Mozilla experiences, events and campaigns.
Research Director and Adjunct Professor at UC Berkeley (2009-01 – 2011-12)
- Founded the Center for Next Generation Teaching and Learning to explore how technology can transform classroom experiences and learner outcomes.
- Led participatory learning research and designed graduate courses focused on emerging learning technologies.
- Published and presented research on technology-enabled learning and learner engagement.
Senior Manager, Product Operations and UX at Blackboard Inc. (2006-01 – 2008-12)
Led product operations and UX for one of the earliest B2B SaaS platforms in education technology, scaling from startup through IPO with an enterprise customer base of thousands of universities and K-12 institutions.
- Developed a suite of add-on products that deepened the value proposition, expanded engagement, increased retention and opened new revenue channels.
- Successfully managed a complete corporate website redesign and launch.
- Coordinated multiple M&A projects including product audits and integrations.
Product Marketing Manager at Discovery Education (2006-01 – 2006-12)
Marketing Manager and Webmaster at Blackboard (2003-01 – 2005-12)
Marketing Manager at Student Advantage (2002-01 – 2003-12)
(acquired by Blackboard)
BizDev Manager, Web Team Account Manager at Synapse Group (2000-01 – 2002-12)
