Erin Manion

Client-focused sales and marketing professional with 20+ years of experience in consumer marketing, healthcare, senior-care support, and relationship management. Experienced in building trust with clients and families, coordinating community outreach, creating marketing initiatives, and guiding people through service decisions. Strong communicator with a proven ability to organize events and programs, manage multiple priorities, and work independently while partnering effectively with teams.

Brings a unique combination of marketing expertise and hands-on senior-care experience well suited to senior living sales.

Owner & Caregiver - ErinCare Senior Services - San Diego, CA

(2005-12 - 2024-01)

• Built trusted, long-term relationships with clients and family members while coordinating personalized senior-care services.
• Managed client communications, scheduling, transportation to healthcare appointments, activities, and day-to-day service needs.
• Served as a liaison between clients, families, and healthcare providers, communicating needs clearly and professionally.
• Provided companionship and emotional support while creating positive client experiences and maintaining dependable service.
• Managed the business independently, requiring strong organization, follow-through, customer service, and relationship-building skills.

Surgical Technician - Kurt Hummeldorf, DMD - San Diego, CA

(2020-12 - 2023-01)

• Established a safe, efficient environment for surgical and minimally invasive procedures while maintaining strong attention to detail.
• Communicated with patients and supported a positive experience before, during, and after procedures.
• Prepared equipment and instruments, maintained accurate counts, and documented patient information in the EMR.
• Worked closely with the dental team to coordinate procedures and respond to patient needs.

Medical Assistant - Peter Kelly, MD - Coronado, CA

(2019-07 - 2019-10)

• Created a positive environment for patients and families while working closely with healthcare and administrative staff.
• Performed patient testing, including EKGs, blood draws, glucose testing, pulmonary function testing, and vital signs.
• Reviewed physician instructions with patients and addressed follow-up questions professionally.

Consumer Marketing - San Diego Gas & Electric - San Diego, CA

(1999-01 - 2019-12)

• Managed consumer marketing programs serving nonprofit and community groups, consistently meeting or exceeding enrollment goals within budget.
• Conducted research to understand customer opinions, choices, and behaviors and used findings to develop targeted marketing initiatives.
• Developed marketing materials and direct-mail projects that increased consumer participation.
• Organized outreach events to strengthen community relationships and support company marketing objectives.
• Supervised data processing for accurate information collection and maintained program reporting and compliance with public-utility requirements.
• Managed program accounts receivable and accounts payable and coordinated multiple priorities independently.

Certified Medical Assistant - Yvonne C. Goff, MD - La Mesa, CA

(1995-01 - 1999-11)

• Scheduled surgeries, supported inventory and exam-room preparation, and assisted with minor surgical procedures.
• Performed blood draws and administered injections while maintaining accurate patient records.
• Provided patient education and explained physician instructions clearly and compassionately.

Certified Medical Assistant - Frank Goicochea, MD - La Mesa, CA

(1994-05 - 1995-05)

• Supported patient processing, office operations, and minor surgical procedures.
• Provided patient education and pharmacy processing; recognized for customer service and time management.

Volunteer - Sharp Grossmont Hospital - La Mesa, CA

(1990-01 - 1995-12)

• Supported patient tracking, discharge assistance, records filing, hospital supply distribution, and specimen delivery.

National University (2007-12)

Maric College (1994-12)

Foothill Adult School (1978-12)