Ernesto Molina

Bilingual (English/Spanish) sales and customer service professional with active Personal Lines insurance licenses in Utah, Texas, Georgia, and Louisiana. Skilled at building rapport, assessing customer needs, and resolving issues accurately and efficiently. Seeking to bring strong communication, investigative, and organizational skills to an Insurance Adjuster Trainee role.

Bilingual Licensed Sales Producer - Allstate Insurance Company

• Delivered bilingual customer service and cross-selling strategies that strengthened policyholder retention.
• Generated new business through cold calls, warm leads, live-transfer leads, and referrals, consistently meeting or exceeding monthly sales quotas.
• Maintained an organized, steady pipeline of prospects to support consistent performance — a discipline that carries directly into managing a claims caseload.

Assistant Manager & Certified Sales Consultant - 5th Dimensional Marketing, LLC

• Supported recruitment, onboarding, and termination decisions for sales staff.
• Applied consultative sales techniques and product knowledge to close deals and drive revenue.
• Conducted outbound cold calling to identify and develop new prospects.
• Managed and reconciled sales funds accurately and responsibly.

Bilingual In-Store Sales Consultant - Verizon Wireless

• Assessed customer needs through targeted, consultative questioning to recommend optimal solutions.
• Identified cross-sell opportunities by reviewing customer account portfolios.
• Exceeded monthly sales quotas and earned bonus-tier performance every month; two-time Rookie Sales Award winner.

Diploma - Ben Lomond High School

Pre-College Program - Weber State University