Dealer - Sheraton casino - Cairo
(2026-01)
- Observed table games including Blackjack, Poker, Roulette, and Baccarat to ensure dealers follow correct procedures and prevent errors or fraud
- Monitored dealer conduct, dealing accuracy, chip handling, and customer interaction; provided immediate corrective coaching
- Enforced gaming commission regulations, anti-money laundering (AML) policies, and casino internal controls
- Identified suspicious player behavior, cheating attempts, and irregularities; coordinated with surveillance and security teams
- Verified chip counts, payouts, table fills/credits, and ensured accuracy of table inventory and drop
Dealer - Fairmont Nile City - Egypt
(2019-01 - 2026-01)
- Conducted inspections to ensure compliance with company and regulatory standards
- Evaluated facilities, staff, and inventory for quality and adherence to policies
- Identified risks, prepared reports, and recommended corrective actions
- Trained staff on compliance and worked with internal teams to resolve issues
Dealer - Hilton Batumi – International Casino - Georgia
(2016-01 - 2018-01)
- Managed table games in line with casino regulations
- Ensured accurate bets, payouts, and smooth gameplay
- Delivered a safe, engaging experience for guests and reported irregularities
Dealer / Hospitality Support - Sinai Grand Casino - Sharm El Sheikh, Egypt
(2007-01 - 2011-01)
- Provided professional gaming and hospitality services
- Assisted guests with food, beverages, and special requests
- Maintained service standards and resolved guest concerns politely
