Customer Service Rep/ Banker
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I am a hardworking individual who is seeking to build a career and expand my connections. I enjoy helping others as well as a building a strong connection with my colleagues to ensure a more effective and prosperous working environment.
PNC Bank Spring, TX
Universal Banker Jul. 2021-Dec. 2022
● Managed and supervised a team of 3 tellers ensuring they received proper training on the bank's policies and procedures.
● Assisted other bankers and financial advisors to meet goals for the month.
● Communicated with customers over the phone and in person daily ensuring that they were satisfied with their current financial plans and updated any new personal information.
● Processed over 75+plus transactions daily, while earning good survey ratings by providing excellent customer service and building strong relationships with our valued customers.
● Administered the branches vault and cash drawers by balancing them and bringing in over $80k daily.
I graduated Carl Wunsche High School in Spring,TX in 2019.
