Esmyy Santos

Detail-oriented Phlebotomy Technician with rigorous training in CLSI clinical guidelines, OSHA safety regulations, and aseptic collection techniques. Proficient in performing routine, STAT, and difficult blood collections using evacuated tube systems, butterfly needles, and micro-collection techniques. Skilled in pediatric to geriatric patient care, post-draw monitoring, and pre-analytical specimen integrity management.

Fluent in English and Spanish, providing seamless communication, accurate intake, and compassionate patient care in fast-paced clinical environments.

Phlebotomy Extern / Trainee at Always health institute (2026-01)

• Performed venipunctures on adult, geriatric, and pediatric outpatients utilizing multi-sample needles and 21–23G winged infusion sets.
• Maintained 100% adherence to CLSI order of draw (Yellow/SPS, Light Blue, SST/Gold/Red, Green/Heparin, Lavender/EDTA, Gray) and mandatory inversion protocols to prevent clotting and micro-clot rejection.
• Accurately identified patients via two primary identifiers and executed immediate bedside barcode tube labeling to eliminate specimen handling errors.
• Palpated and assessed antecubital fossa veins, selecting median cubital and cephalic veins as primary sites and adjusting entry angles (15°–30°) to prevent transfixion or hematoma formation.
• Monitored tourniquet application times under 60 seconds to eliminate hemoconcentration and inaccurate potassium/protein diagnostic readings.
• Processed and preserved specialized blood samples according to laboratory requisitions, including amber-tube wrapping for light-sensitive analytes (e.g., bilirubin) and cold transport.
• De-escalated nervous and needle-phobic patients through clear step-by-step communication and active distraction, monitoring for early signs of diaphoresis or syncope.

Patient Care & Laboratory Support Assistant at Outpatient Healthcare Clinic (2025-01 – 2026-12)

• Assisted clinical staff with patient check-ins, demographic and insurance verification, and cross-referencing electronic requisition orders.
• Provided bilingual (English/Spanish) translation support during intake, medical history reviews, and post-procedure discharge instructions.
• Disinfected draw chairs, clean-field countertops, and centrifuge equipment according to daily OSHA infection control protocols.
• Managed phlebotomy tray supplies, monitoring inventory levels and disposing of expired collection tubes, lancets, and biohazard sharps.

Phlebotomy Technician Clinical Program in Phlebotomy – Accredited Training Institution (2026-12)

Undergraduate Coursework in Health Sciences / Biology (2025-01)