Esperanza Castillo

Dedicated and customer-focused professional with extensive experience in banking, sales, and education. Proven ability to deliver excellent customer service, manage financial transactions accurately, and support team goals. Strong background in accounting, financial mathematics, and compliance with institutional policies. Bilingual in English and Spanish.

Mathematics & Financial Math Teacher - Liceo Francisco Gregorio Billini - Santo Domingo, Dominican Republic

(2017-01 - 2022-12)

• Planned and delivered engaging lessons in basic and financial mathematics.
• Promoted teamwork and strong communication among students and staff.
• Maintained accurate academic records and evaluations.

Branch Manager - Banco Peravia de Ahorros y Prestamos - Santo Domingo, Dominican Republic

(2011-01 - 2015-12)

• Supervised daily banking operations to ensure compliance and efficiency.
• Oversaw cash flow, reconciliations, and customer service procedures.
• Supported management in financial decision-making and goal setting.

Sales Executive - Banco BHD - Santo Domingo, Dominican Republic

(1995-01 - 2010-12)

• Promoted and sold bank products and services to new and existing clients.
• Built long-term relationships with customers, consistently exceeding sales targets, and earning an award for achieving the #1 sales ranking in the branch.
• Supported branch operations and ensured high-quality service delivery.

Postgraduate Degree - Teaching Certification - UTE University

Bachelor of Science - Accounting - University Federico Henriquez y Carvajal