Access Service Representative - Long Island Jewish Medical Center - New Hyde Park, New York
(2025-01)
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Provided clerical support to clinical staff, assisting with administrative tasks and maintaining records.
- Engaged with patients and families in a customer-focused manner to address their needs and concerns effectively.
Retail Manager - Free People - Manhattan, New York
(2024-01 - 2025-01)
- Responsible for opening and closing the store, monitoring daily sales, and ensuring that the store is properly secured each day.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Resolved customer inquiries and complaints promptly, ensuring a positive shopping experience.
Barista - Hutch & Waldo - Upper East Side, New York
(2022-01 - 2024-01)
- Helped maintain inventory in-store and made sure everything was always up to date and stocked.
- Cashier duties, cleaning work area, providing customer service, assisting customers if needed & completing all customer transactions.
- In charge of opening and closing the store alongside everyday routine cleaning.
- Prepared specialty coffee and tea beverages in a fast-paced environment.
Bookseller - Barnes & Noble - White Plains, New York
(2022-01 - 2022-12)
- Delivered consistent and outstanding guest service through a friendly attitude & attentive behavior.
- Prepared all products, following the monitor to ensure the accuracy of every order.
- Ask questions to identify customer needs, providing recommendations using your product knowledge to connect our customers with the right solutions.
- Managed inventory and conducted regular checks to ensure shelves were well-stocked.
