Essence Jones

Reliable and customer-focused professional with experience in retail, food service, cleaning services, and customer support. Strong communication and teamwork skills with the ability to work efficiently in fast-paced environments while delivering excellent service to customers and clients.

Crew Member / Customer Service Associate at McDonald's (2023-01 – 2024-12)

• Assisted customers with orders, payments, and general questions
• Prepared food and maintained cleanliness throughout the restaurant
• Worked efficiently in a fast-paced team environment
• Provided friendly and professional customer service

Retail Associate at Burlington (2024-01 – 2024-12)

• Assisted customers with finding merchandise and answering questions
• Organized store inventory and maintained clean displays
• Supported cashier and stocking operations
• Helped create a positive shopping experience for customers

POP Worker at Parks Department (2023-06 – 2023-08)

• Supported park maintenance and daily operations
• Assisted with cleanup and organization of public areas
• Worked collaboratively with supervisors and team members

Cleaning Associate at Home A Glow Cleaning Service (2024-01 – Present)

• Performed residential cleaning services with attention to detail
• Sanitized kitchens, bathrooms, and living areas
• Maintained professionalism and efficiency while serving clients

Cleaning Associate at Handy Cleaning Service (2025-01 – Present)

• Completed detailed cleaning assignments for clients
• Used cleaning equipment and supplies safely and effectively
• Delivered dependable and high-quality service

High School Diploma / GED