Essence Mortashed

Entry-level pharmacy technician with completed pharmacy technician training and a Texas Pharmacy Technician Trainee license application pending. Healthcare background in phlebotomy and nursing assistance, with strengths in patient care, infection control, documentation, customer service, accuracy, and fast-paced operations.

Team Leader - MINISO - Lufkin, TX

(2025-10)

• Support daily retail operations, customer service, transactions, inventory organization, and issue resolution.
• Monitor team performance and provide feedback while balancing multiple priorities in a fast-paced environment.

Phlebotomy Technician - BioLife Plasma Services - Burleson, TX

• Performed venipuncture and specimen collection while following identification, infection-control, and safety procedures.
• Maintained accuracy and patient-focused service while managing multiple responsibilities in a fast-paced clinical setting.

Certified Nursing Assistant - Woodland Springs Nursing Center / West Rest Haven Nursing Home - Waco/West, TX

• Provided direct patient care, mobility assistance, vital-sign monitoring, and compassionate support.
• Maintained safe patient environments and accurately documented patient information in electronic health records.

Title Processor - The Reynolds and Reynolds Company - College Station, TX

• Reviewed high-volume documentation for accuracy, completeness, compliance, and discrepancies; maintained detailed records and confidentiality.

Parachute Rigger - U.S. Army - Fort Bragg, NC

Inspected, packed, repaired, maintained, and inventoried parachute equipment according to strict safety standards and established procedures.

Guest Advocate / Cashier - Target - College Station, TX

Infant/Toddler Teacher - Fifth Street Academy and Little Tyke Ranch Child Development Center - Clifton, TX

Associate Degree - General Studies - McLennan Community College (2019-01 - 2021-01)

High School Diploma - Aubrey High School (2015-01)