Estefany Gonzalez-Castillo

Hard working, multi-tasking Administrative Assistant with outstanding telephone, Scheduling, and documentation skills and customer service skills. Worked on the insurance (Claims, Adjusters, Appraisers) etc. as executive assistant for over 8 years.

Assistant Manager at Moreau Consultants or The Cantor Group (2016-01-31 – Present)

Personal assistant manager to the owner of this wonderful company takes care of the scheduling for claims inspections. Helping Costumers always understand their claims and keep them updated. Great with costumers and sending email to the insureds and their insurance company to try and solve their claims in a timely matter. Manage payroll as well.

CRS with the 4-40 license at Liberty Bell Insurance Corp (2016-05-19 – 2017-01-10)

Selling Insurance Policy and answering phone calls, helping customers and making payments and transactions Also working with Obamacare.

Receptionist at BG of south Dade (2011-10 – 2016-04)

• Directed calls to the owners of the company and made sure all the appointments where made on time. Also manage payroll.

Receptionist at Janelle Mortgage, Inc. (2005-06 – 2005-09)

• Answered and direct calls.
• Maintained and clean reception area.
• Schedule appointments.
• Opened and properly distributed incoming mailed

Nails Technician at Top Nails Miami (2007-12 – 2011-10)

• Communicated all client's reservation to appropriate staff.
• Handled busy schedule and stayed on top of key deadlines.
• Flexibly worked evenings and weekends to ensure proper spa coverage.
• Called clients to confirm appointments.
• Schedule appointments

4-40 License course – Miami Dade College

GED – South Miami Senior High School