Esther Villalba

Administrative and operations coordinator with experience in process management, service scheduling, customer service, and administrative supervision. I stand out for my organization, multitasking ability, and skills in optimizing operations to ensure efficient service.

Administrative Coordinator at BEEM Ultra Esthetic (2022-01 – Present)

• Permit and license management: oversight and control of permits, licenses, and documentation required by municipal and regulatory authorities.
• Inventory supervision: monitoring and controlling medical materials and supplies inventory.
• Supply coordination: managing orders, reception, and organization of medical supplies.
• Vendor and staff collaboration: coordinating with suppliers and medical personnel to ensure resource availability.

EMS Coordinator at SERVPRO (2017-01 – 2021-12)

• Administrative and operational coordination: oversight of restoration services and emergency mitigation operations.
• Service call management: handling service calls, scheduling work, and maintaining client follow-up.
• Team and resource coordination: assigning resources and coordinating work teams to efficiently address emergencies.
• Documentation and reporting: preparing reports, managing documentation, invoicing, and updating case files.
• Client and insurer communication: supporting communication between clients, insurance companies, and technicians to streamline restoration processes.

Bachelor in Business Administration – UNEA (2018-01 – 2021-12)