Leasing / Renewal Specialist - Shannon Property Management - Remote
(2026-01)
- Manage lease renewals and negotiations for a portfolio of 480+ residential properties, driving resident retention and occupancy goals.
- Collaborate with residents, property owners, and management teams to negotiate renewal terms, resolve lease-related issues, and ensure timely execution of agreements.
- Draft and administer lease renewals, amendments, and professional resident communications while ensuring compliance with company policies and lease requirements.
- Provide exceptional customer service by explaining lease terms, rent adjustments, insurance requirements, and renewal options, delivering positive resident experiences while protecting owner interests.
Client Success Manager - Shannon Property Management - Remote
(2024-01 - 2026-01)
- Managed tenant communications, eviction notices, and utility coordination for a portfolio of 180+ residential properties, ensuring timely and professional service
- Collected rent payments, tracked delinquencies, and prepared reports for property managers.
- Created and maintained property listings on Tenant Turner and Rent Engine during client onboarding to ensure accurate portfolio setup and data integrity.
- Coordinated and resolved daily tenant inquiries and maintenance-related requests in collaboration with internal teams.
Logistics Coordinator and Trainer - Amazon logistics - Manchester
(2020-01 - 2024-01)
- Upheld high-quality standards throughout operations to ensure superior delivery.
- Led labor efficiently during peak periods, ensuring smooth shift transitions.
- Guided new team members during peak times to enhance efficiency.
- Inspected shipments diligently for adherence to quality standards.
- Directed a team of 8-32 individuals during shifts.
Travel Consultant - Travel-Cards Travel Agency - Budapest
(2018-01 - 2020-01)
- Coordinated international and domestic travel arrangements, including hotel and rental car bookings.
- Utilized active listening to foster strong client relationships.
- Secured the best options in travel by negotiating competitive rates.
- Created detailed travel itineraries for customers with limited language proficiency.
- Handled cancellations and queries effectively, ensuring positive outcomes for customers.
