Ethan Decker
Information Technology
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About
Ambitious, career-focused job seeker, anxious to obtain an entry-level Information Technology position to help launch career while achieving company goals.
I am a current CourseCareers Student looking to advance my career in Information Technology.
I have extensive hands-on experience working within the Microsoft Azure platform doing various tasks such as: -Installing and configuring osTicket (help desk ticketing system) -Installing and configuring Active Directory (on-premises version running on Azure compute) -Installing and using consumer VPNs and VPN clients
Experience
- Help Desk Support
- Customer Service
- Windows 10
- MicroSoft Programs (Excel, Word, Sheets, Docs, etc.)
- Ticketing Systems
- Microsoft Azure
- Network Security
- OS X
- Active Directory
- Virtual Machines
- Social Media
- Graphic Design
- Video Editing
- Experience in customer service as a team leader and manger position
- Troubleshooting and Diagnostics
- Remote Support
- Computer Configurations
- Problem Diagnostics
Education
EDUCATION AND TRAINING
Vocational Certificate Information Technology, CourseCareers, Online Expected in March 2023
High School Diploma Roncalli High School, Manitowoc, WI May 2018 GPA: 3.20
