Ethan Decker

Ambitious, career-focused job seeker, anxious to obtain an entry-level Information Technology position to help launch career while achieving company goals.

I am a current CourseCareers Student looking to advance my career in Information Technology.

I have extensive hands-on experience working within the Microsoft Azure platform doing various tasks such as: -Installing and configuring osTicket (help desk ticketing system) -Installing and configuring Active Directory (on-premises version running on Azure compute) -Installing and using consumer VPNs and VPN clients

• Help Desk Support 
• Customer Service 
• Windows 10 
• MicroSoft Programs (Excel, Word, Sheets, Docs, etc.) 
• Ticketing Systems 
• Microsoft Azure 
• Network Security 
• OS X 
• Active Directory 
• Virtual Machines 
• Social Media 
• Graphic Design 
• Video Editing 
• Experience in customer service as a team leader and manger position 
• Troubleshooting and Diagnostics
•  Remote Support 
• Computer Configurations 
• Problem Diagnostics

EDUCATION AND TRAINING

Vocational Certificate Information Technology, CourseCareers, Online Expected in March 2023

High School Diploma Roncalli High School, Manitowoc, WI May 2018 GPA: 3.20