Ethan Pipe

CompTIA A+ certified IT professional with software support experience troubleshooting Windows, hardware, and SaaS applications. Currently expanding skills in Linux, Python, SQL, Git, and AWS while pursuing Technical Support Engineer or Cloud Support roles.

Software Support at Volgistics (2026-02 – 2026-07)

• Diagnosed software, hardware, and server-related issues.
• Documented troubleshooting and issue resolution & reproduced software defects for engineering teams.
• Assisted customers via email & escalated complex technical issues.

Sales Associate at Under Armour (2021-08 – 2026-02)

• Assisted customers while documenting inventory using retail management software.
• Coordinated fulfillment and shipping operations.

Bleacher Assembly at Contract work (2023 – 2023)

• Installed commercial bleacher systems across Michigan.
• Read technical documentation and meet project deadlines.

High School Diploma – Byron Center High School, MI (2020)