Bartender at Punch Bowl Social (2022-01 – 2023-12)
- Successfully increased sales through upselling and creating engaging customer experiences.
- Managed difficult situations with poise and professionalism, ensuring positive outcomes for both customers and staff.
- Crafted specialty cocktails and drink menus to enhance customer experience and drive sales.
- Delivered exceptional customer service to high-end clientele, ensuring high levels of satisfaction and loyalty.
- Trained new staff members on best practices, enhancing overall team performance and efficiency.
- Excelled in multitasking and working under pressure in a fast-paced environment.
Bartender at King's Fish House (2021-01 – 2021-12)
Bartender at Saint Marc (2018-01 – 2020-12)
Theatre Attendant/Food Server at Landmark Theatre (2014-01 – 2018-12)
- Trained in five overlapping areas; visitor orientation, box office ticketing, in-theatre experience, merchandise/concessions sales, kitchen cook and preparation, and film presentation.
- Responsibilities included: welcoming visitors to the theatre, facilitating their payment and purchase of tickets and goods using Point-Of-Sale (POS) registers, assisted with directions, cooking and preparing food, and presenting films in a timely and thoughtful manner.
- Remained knowledgeable about features and special events in the facility.
