Ethel Nancy Ioakimidis

Safety-focused railroad professional with over seven years of Passenger Conductor experience and more than twenty years of leadership and operations management experience. Extensive knowledge of GCOR operating rules, FRA regulations, railroad safety, passenger operations, switching, yard movements, and air brake procedures. Recognized for professionalism, excellent attendance, exceptional customer service, and an outstanding safety record.

Passenger Conductor - Amtrak - Chicago, IL

(2019-03 - 2026-06)

• Safely operated passenger trains in compliance with GCOR, FRA regulations, and company operating rules.
• Qualified on Amtrak, CN, UP, BNSF, NS, and TRRA territories.
• Performed brake tests, equipment inspections, switching operations, yard movements, and passenger safety duties.
• Selected to participate in Amtrak's official Block Training safety program for conductors and engineers.
• Maintained an exceptional safety record with no rule violations, decertifications, removals from service, or formal disciplinary actions.
• Recognized for professionalism, reliability, teamwork, and excellent attendance.

Office Manager / Paralegal - Legal Defenders, P.C. - Chicago, IL

(2001-01 - 2007-12)

• Supervised a team of 10 employees and managed daily office operations.
• Oversaw payroll, scheduling, attorney calendars, collections, and client relations.
• Prepared legal documents, coordinated court filings, and managed case deadlines.
• Implemented administrative improvements that increased efficiency and reduced costs.

Floor Supervisor / Server - Miller's Pub - Chicago, IL

(2008-01 - 2017-12)

• Supervised daily restaurant operations and trained new employees.
• Assisted with scheduling, staffing, and customer service in a high-volume environment.
• Managed multiple priorities while maintaining exceptional guest satisfaction.

Sociology - Northeastern Illinois University

Associate Degree - Harold Washington College

Illinois Real Estate - Chicago Association of Realtors