Evan Brienza

Aspiring Resident Director with extensive experience in team leadership, student relations, and event planning. Dedicated and cooperative individual with passion for fostering inclusive and supportive residential communities. Demonstrates exceptional patience, empathy, and persuasive communication skills to effectively resolve conflicts and build strong relationships.

Adept at collaborating with diverse groups to create engaging programs that enhance student life. Brings generous and people-focused approach to ensuring positive living experience for all residents.

Restaurant Manager - Rush Creek Lodge Resort and Spa - Groveland, CA

(2021-10 - 2023-11)

• Managed front-of-house operations in a high-volume resort environment, leading daily execution and guest experience.
• Created a fun and dynamic work environment for my team while still focusing on guest satisfaction.
• Developed weekly staff schedules that adhered to labor laws and budget goals.

Employee Housing Manager - Northstar California Resort/Vail Resorts - South Lake Tahoe, California

(2019-10 - 2022-01)

• Accelerated and promoted the Northstar Community by fostering positive relationships with residents and employees.
• Handled resident issues with diplomacy, tact, neutrality, and confidentiality, ensuring fair resolution.
• Provided clear communication to residents by emailing and posting notices of housing entry to flats.
• Achieved a welcoming environment for employees acting a a Human Resource Liaison.
• Created, Organized, and developed activities and events for employees.
• Organized events such as community cleanups or educational seminars for residents.

Cruise Director - Norwegian Cruise Line - Miami, FL

(2013-01 - 2018-01)

• Directed full entertainment program for international cruises, managing schedules, budgets, and teams of 20+ staff.
• Coordinated large-scale themed events (KISS Kruise, Star Trek Cruise, etc.), acting as liaison between brand partners, talent, and operations teams.
• Created and delivered live programming, including game shows and custom holiday events for thousands of guests.
• Managed Entertainment Department and served as Lead Emcee for game shows and main stage theatre shows, engaging diverse audiences effectively.
• In charge of Cruise Staff Gaming (Bingo, Deal or No Deal, etc), promoting events across the ship to maximize revenue; regularly exceeding 100% of targeted revenue.

Orientation Advisor - University of Southern California - Los Angeles, CA

(2001-05 - 2003-05)

• Served as a contact person for all questions related to orientation programs, policies, and procedures.
• Implemented measures that improved workplace safety during orientations or other onboarding activities.
• Researched trends in employee engagement strategies within different industries.
• Created, wrote, and produced a play for incoming students regarding the ups and downs of student life, primarily for freshman year and the academic and personal obstacles many students face.
• Gave campus tours to incoming students and their families.

Master of Business Administration - Sales and Marketing - University of Phoenix (2009-07)

Bachelor of Science - Music Business, Minor in Musical Theatre - University of Southern California (2003-05)